TGI Fridays Reviews Summary

Food Quality

Pros:

• "The food is delicious ALWAYS."
• "I absolutely love TGI Fridays! The food is consistently delicious, and the menu has something for everyone."
• "The kids all got tenders and fries from kids menu, we loved how crispy they looked."
• "Every visit feels like a celebration of flavors, and I can't get enough of their mouthwatering dishes."
• "The thai mango salad was delicous!"
• "We both really enjoyed our meals and the price point was great especially compared to how overpriced the fast food is at the food court."
• "The Food is Cooked to Perfection and Sooooo Tasty."

Cons:

• "The service here was poor. The food quality was poor as well."
• "The food was gross. My husband ordered a steak and it came out like they took it out the freezer and put in on his plate with sauce."
• "The food took over 40 minutes to come out and my steak and potatoes were lukewarm, overcooked."
• "Food was dried out and cold. The plates were dirty, and so were the table and chairs."
• "Food horrible. appetizers cold. Chicken raw and no flavor."
• "Our food was disgusting."
• "The worst food ever."

Service

Pros:

• "One of the Greatest Fridays I Have Visited & Please Believe I Have Visited Many."
• "So satisfying to eat at this location... super polite staff."
• "The manager, Desmond always checks in making sure everything is ok with not just myself but every guest."
• "Our server was super kind and attentive, she made great drinks!"
• "Every Server and Manager we Interacted with Were So Helpful, Friendly, Respectful & Attentive."
• "Melissa the waitress 12-3-2021 was so awesome and provided the best customer service to me and my partner."
• "The staff is welcoming, and the lively ambiance creates a fantastic dining experience."

Cons:

• "The sloppy server was extremely rude."
• "Waited 15 minutes while multiple servers walked past us not one asking if we’ve been helped."
• "The 'Manager' didn't even have the sense to come over to the table and properly handle the issue."
• "The bartender finally came back, completely ignored us, helped the other 2 parties already being served and then greeted the older couple and then started the 6 top."
• "Server was in his own world unless you go out of your way to get his attention."
• "The server lacked attentiveness the entire experience."
• "The worst. I waited 45 minutes before the guy came to our table. We could see them playing and fouling around."

Cleanliness

Pros:

• "The place was awesome and clean. Service was amazing."
• "Also was very clean."
• "Cleanliness is Priority Here."

Cons:

• "Then they bought us a dirty high chair. It had food on the seat."
• "This place doesn't even deserve a star. Went in for a late lunch with my family and it ended up taking about 2.5 hours. The place was filthy."
• "The glasses they served drinks in are very cloudy, probably not washed or needs to be replaced."
• "Tables and chairs sticky like they haven't been cleaned in years."
• "The restaurant is dark and looks disorderly both in the layout and cleanliness."
• "Water dirty had to scoop something."
• "My daughter had something floating in her glass of water."