MASALA ZONE AUTHENTIC INDIAN CUSINE Reviews Summary

Food Quality

Pros:

• "The chicken tikka masala was the best ever, along with the papri chaat and the tikka sizzler- basically everything was delicious."
• "The Paneer Tikka Masala w/medium spice is wonderful - the peppers in the sauce were a good move."
• "Food was very flavorful and came in a big portion."
• "Their food was fresh unlike so many buffets I have had in other places. The seasonings were perfect with just the right amount of spice."
• "Everything we ordered is fresh, and tasted great."
• "The food was awesome. Non-veg platter was too good."
• "The tandoori chicken was full of flavor and so tender!"

Cons:

• "Malai kofta was average but biryani was not good at all. The rice was tasteless."
• "The food was lacking flavor, almost undermining the authenticity of the cuisine."
• "The taste of food is not at all matching with the Indian flavours."
• "Nothing except the Garlic Naan (the bread) was upto the mark, neither he appetizers nor the entree."
• "Not a well made biryani for the price! Biryani rice was excessively moist, did not taste authentically spiced."
• "The garlic naan was tasteless."
• "The Chicken Tikka Masala was hot pink and runny like soup and the chicken was hard and overcooked so the sauce didn’t even stick to the meat."

Service

Pros:

• "Came for dinner, amazing service.. really good food!"
• "The customer service was great."
• "Staff were very welcoming, attentive, and polite."
• "Robert was engaging and hospitable and made us feel right at home."
• "The service was super attentive and friendly."
• "The owner and employees are very nice, and the food is excellent and spiced just right."
• "The server was very attentive and friendly."

Cons:

• "Staff was disorganized poorly managed throwing the phone and cursing."
• "The worst part is we didn’t get so much as an apology when we called to ask about the wait."
• "When our delivery was missing items, they told us they 'put it in the bag' and it was our problem."
• "Food is good, but service is horrible. Every time we order take out here (about 6-7 times total) they are between 20-30 minutes late with the food."
• "Service was easily a 1 out of 10. Over an hour waiting at a table and no food."
• "The servers didn't seem to be interested in providing."
• "Service was good."

Price

Pros:

• "We also have been to the lunch buffet twice- which is equally great, fresh food for a ridiculously inexpensive price."
• "The food is awesome and very reasonably priced."
• "All the portions were very generous and the prices were very reasonable."

Cons:

• "They must update their menus to reflect accurate prices, and the cute little note stating that prices are a dollar off does not reflect close to the true charges your will see on your bill."
• "The shocker was the double increase to inflation."
• "For $16 each item you basically get the sauce and a single chicken breast … WAY OVERPRICED."
• "Clearly Cheaping out on ingredients yet charging Hefty price!"
• "Save your $$$ (our order was $92 with no leftovers)"
• "Not the best tasting Simosas…. Maybe average, also.. 2 come in an order… this is $6 for the order …"
• "Highly not recommend for South India's ... Just gross.. I brought biryani.. they just mixed pickles with rice and added meat and half boiled onions!"

Ambiance

Pros:

• "Absolutely amazing restaurant! My family and I always make sure to eat from here whenever we’re in town."
• "The place is clean and comfortable the food was delicious."
• "The atmosphere was also very nice."
• "The restaurant is extremely clean."
• "Very cozy place."
• "The atmosphere is very quiet and conducive for conversation."
• "The restaurant has a beautiful interior with nicely arranged table cloths on the tables."

Cons:

• "Typical Indian buffet. Nothing too special - you can get this food at any Indian restaurant."
• "The restaurant is located in a non descript strip center next to a nail place, but once you enter, the subdued lighting lent contrast to the bright draperies and place settings."
• "Parking was limited."
• "Incorrect information on website about lunch buffet and their hours."
• "They close the restaurant in the peak hours of lunchtime, by 2:30."
• "Buffet has been discontinued, probably never to return."
• "Saw the sign they were open but refuse to allow dine in."