3J's Cafe Reviews Summary

Online Ordering & Payment System

Pros:

• "I also loved the new online ordering system."
• "Personally, I quite like their new QR code system to pay. It’s easy to use and pretty straightforward."
• "I also love the ordering and paying online."

Cons:

• "Only disappointment was the lack of service... the menu is digital only by QR code and so is the ordering process."
• "Had breakfast here while visiting Philadelphia. I was advised that all orders were to be made online and payment was to be made there also."
• "The ordering is entirely digital now, which is fine. It does automatically include 20% gratuity, but doesn’t show that on the bill at first."

Food Quality

Pros:

• "The menu was great and the food was delicious."
• "We ordered breakfast tacos with bacon is the meat, Belgian waffles with strawberries Nutella and bananas and a bagel egg and cheese sandwich and everything was delicious."
• "Food was fabulous, we came based on their stellar biscuit and gravy reviews and it did not disappoint, probably one of the best biscuits and gravy I've ever had!"
• "The food was sooo good!"
• "The food was delightful, and I appreciated the presentation."
• "The homemade turkey sausages was delicious."
• "The Breakfast Bowl sounded amazing online and it was all I expected and more."

Cons:

• "Breakfast was burned potatoes and over cooked omelet."
• "They must have dumped it in the trash..then put it in the box..thinking i wouldn't know the difference..it smelled like trash..NEVER AGAIN."
• "The waffle machine was broken the day I went so I settled for pancakes which tasted too much like baking soda."
• "The breakfast food was borderline awful."
• "The food was pretty average so I am baffled by all of the good reviews."
• "The food itself wasn't 'great'; I can't remember the last time that I was so disgusted by 'bacon' that I didn't want to finish eating it."
• "Food was mediocre. I ordered strawberry pancakes but butter was too thick."

Service

Pros:

• "The staff is amazingly kind, friendly, and the place wouldn't be the same without them."
• "Staff were super friendly, helpful, and available as well."
• "Servers were very attentive and kind. Highly recommend this place!"
• "Absolutely wonderful staff, they were super nice and very accommodating."
• "The staff were attentive and pleasant."
• "The staff is very friendly and accommodating."
• "Staff is super friendly! 10/10 would come back!"

Cons:

• "Dirty table top which no one bothered to clean up before sitting me down."
• "I've worked in the service industry for years, today was the 1st time I left without tipping."
• "When the server was waiting on us she was short and cold and made it clear she was unhappy to be there doing her job."
• "The waitress was aloof and missing most of the times she was actually wanted or needed."
• "Service was slow and below average."
• "The service was slow and when I tried to flag down an employee for water, their automatic response was, “I’m not your server”."
• "The waitress spoke to us, seated us, stepped away, and then proceeded to come back out and take orders for a party that seated themselves after us."

Atmosphere

Pros:

• "This place is super cute. It has a cozy vibe with interesting food options."
• "Despite being a cute little hole-in-the-wall, we got seats right away and had a very delicious breakfast!"
• "Cozy, quiet atmosphere."
• "The atmosphere is great and the staff is very friendly."
• "The atmosphere could be improved a bit but don't let that hold you back."
• "Fabulous atmosphere, great service."
• "Amazing atmosphere and gives natural and somewhat European feel."

Cons:

• "Don't try to ask to be seated or be seated when full."
• "Seating was limited in the front."
• "It is a bit small inside (maybe eight or so tables if I remember correctly)."
• "The atmosphere was that of screaming children, tourists paying for parking, and bees. So many bees."
• "Their outdoor furniture leaves much to be desired (in fact, one of the chairs was missing important back support pieces), and our table wasn't cleaned well."
• "Looks cute on the outside but inside it's a mess."
• "Where do I start? Not covid safe, tasteless food, and the worst part is the service."

Payment Options

Pros:

• "Great customer service and nicely designed restaurant."
• "The fact that all of their food is mostly locally sourced is also a win!"
• "Very reasonably priced for such a touristy part of town!"
• "Great price for the amount of food."
• "The staff work very hard & make sure you are comfortable + satisfied with everything."
• "Everything we ordered was fantastic!!"
• "The food was amazing and the prices aren’t bad at all."

Cons:

• "It is Cash Only, so beware!"
• "They only accept cash and the service was just OK."
• "They are cash only but have an ATM in the back."
• "Cash only and the ATM has a surcharge."
• "They only accept cash."
• "Remember that it's cash only."
• "AND on top of that is cash only!"