The Brunch House Reviews Summary

Food Quality

Pros:

• "The food is always fresh, the drinks are excellent."
• "The best avocado toast I ever had!"
• "The food is absolutely delicious."
• "Blueberry lemon pancakes are delicious."
• "Absolutely Delicious pancakes, it was difficult to choose which ones to try."
• "The food was fresh and delicious."
• "The food here is exceptional."

Cons:

• "The breakfast of champions I ordered fell very short of the hype."
• "Food looks better than it tasted."
• "The prosciutto on the Avocado Toast tasted old and low quality."
• "The Huevos Rancheros had no flavor whatsoever basically just ate bland rice beans and eggs."
• "They brought the wrong order."
• "The lemon blueberry pancakes and they were raw."
• "The Benedict was cold.. the sauce is either clearly not house made, or made very poorly and my food was drenched in sauce."

Service

Pros:

• "The owner was so welcoming and wanted to make sure we had a great experience."
• "The food was very good and the service was impeccable."
• "The staff was kind and the owner chatted with all the tables."
• "The service was amazing and the food was even better."
• "The staff friendly and accommodating."
• "The service was superb and staff extremely friendly."
• "The staff and atmosphere was like a breath of fresh air."

Cons:

• "The food was ok but it took a long time to get it."
• "It took 35 minutes for my partners drink to be delivered to our table."
• "Staff seemed disorganized and the wait for food seemed to take longer than what I would expect."
• "It took 90 minutes for the food to come out."
• "Regrettably, our waitress was not as attentive as we had hoped."
• "We waited 45 mins for a refill on our 'bottomless' mimosas."
• "The food took an extremely long time (around 45 minutes) to arrive."

Atmosphere

Pros:

• "This restaurant was such a delightful surprise! Its enchantingly beautiful."
• "From the atmosphere and fun/relaxing vibes to the DELICIOUS food and carefully curated cocktails."
• "The ambiance is lovely, cozy, and beautifully decorated for the holidays."
• "The place is nice and clean."
• "The ambiance is simple and elegant."
• "The atmosphere was what you would hope for!"
• "The atmosphere was beautifully decorated as well."

Cons:

• "One complaint is the noise level, when the restaurant is full. It is extremely loud."
• "The place was crowded and very noisy."
• "Music is a little loud plus it can be loud during busy times due to the acoustics of the environment."
• "The place was also small and crowded."
• "Mother’s Day brunch was a disaster. Many people were waiting inside and out."
• "The door that they had propped open blocked the wheelchair from getting inside."
• "Where is the handicap parking!?! We made our own up front but that needs to happen."

Price

Pros:

• "Nice to go once in a while since pricing is a little high."
• "They also have such good food with reasonable pricing!"
• "The value for the price is UNBEATABLE!!"
• "It had appropriate pricing considering the amount of food and drinks that were served to us."
• "You get your moneys worth."
• "The food is amazing and is priced reasonably."
• "The affordably priced menu offers unique, delicious dishes that you won't find elsewhere."

Cons:

• "We were charged $10.03 for a coffee and Hot chocolate!!!"
• "I am surprised at how bad the quality of the food is given the prices."
• "I found the place very pricey for a brunch."
• "A scoop of rice and 2 eggs for $55?"
• "SO WE SPENT $300 FOR BREAKFAST FOR 2 KIDS AND 4 ADULTS FOR AVERAGE FOOD."
• "Over $500 for 3 adults who did bottomless, 2 adults who did not drink, and 3 teenagers."
• "WE WENT LAST MOTHERS DAY AND WERE CHARGED UNREALISTIC PRICES."

Management

Pros:

• "The owner came out and totally escalated the situation unnecessarily."
• "As a bonus we left feeling like we made a new friend in the owner."
• "The owner makes you feel like you have been friends forever and strives for perfection in food and ambiance."
• "The owner and workers truly care about their patrons and our little ones too."
• "The owner TRULY cares and wants you to have an amazing experience."
• "The owner is wonderfully engaging and congenial! So much fun to talk to."
• "The owners are amazing and truly care about their customers."

Cons:

• "Unfortunately while the food was good the manager has the wrong customer service style."
• "Never again."
• "You need to listen more than you talk as an owner and you seem like a talker whose not interested in anyone’s reality than your own."
• "The owner doesn’t care about her customers."
• "Very poorly managed and embarrassing behavior displayed by ownership."
• "We will not be returning due to the owner which is disappointing because the egg dishes looked very good."
• "There is clearly a managerial problem with this restaurant that is out of the hands of the servers."