Zou Zou’s Reviews Summary

Atmosphere & Ambience

Pros:

• "The atmosphere is super hip and cool and the service impeccable."
• "The vibe here is electric! A bit loud but inviting."
• "The restaurant has a good ambience with good background music, soft lights and good rhythm."
• "The atmosphere of the restaurant was very nice but definitely had a little corporate vibe to it."
• "The vibe is modern, chic and contemporary."
• "The atmosphere is truly beautiful with texture and color everywhere from the ceiling tiles to the tables."
• "The place got a really cool ambience and atmosphere."

Cons:

• "Music is a bit loud which makes it difficult to hear people right next to you."
• "However it is extremely loud - hard to hear the person next to you as everyone else in the restaurant had to raise voice to be heard."
• "It can also get a bit loud."
• "We went for our office team dinner and it was very difficult to talk to each other as the place was very noisy."
• "Also, the tables are very close together so expect that you will be overhearing the conversations of the people next to you."
• "This restaurant is very noisy, mostly for happy hour place not a proper dining."
• "SUPER LOUD place, go with a small group."

Service

Pros:

• "The waiters are friendly and helpful."
• "The service was excellent, kept the waters refilled and the food and drinks came out fast."
• "Service was on point, super friendly and attentive, menu knowledge was crazy."
• "They were super attentive and kind, always refilling water."
• "The service was impeccable and our server was attentive and knowledgeable about the menu."
• "The staff is attentive and friendly, but very busy."
• "The staff was incredibly friendly and attentive."

Cons:

• "The service was not good. Water wasn’t filled after the first time, and our waiter got our order wrong and charged us for the mistake."
• "Was difficult to flag down the wait staff and the drinks were overly salty and not that great for the price they were charging."
• "Service could use some improvement, particularly given how expensive it is."
• "Service is slow and the hostess is just rude."
• "Very bad service. I made a reservation at 2:30 on open table, and I called to double confirm I can get in. When I arrived 2:35, they say I am late and kitchen close at 2:45."
• "Rude, unprofessional and very disappointed treatment from the the host at the reception."
• "Service was very poor and two levels below what I’d expect given how high the menu prices are."

Food Quality

Pros:

• "The food was fabulous - everything had so much flavour."
• "The food (Order the Chef's special 5 course meal for $75), the atmosphere and the service. Outstanding food!!!"
• "Such masterful combinations of flavors are hard to find, yet the price was, in my view, very affordable."
• "The fish was also perfect."
• "The meat was a perfectly tender rare, the hamachi had a crisp flavor."
• "The desserts were phenomenal. Loved the refreshing lemon frozen yogurt and the cheesecake."
• "The herbed chicken was unexpectedly so juicy and tender despite the outside being so charred!!"

Cons:

• "For NYC and the prices, I expected a bit more."
• "The food is terrible, below average, nothing special."
• "Disappointingly mediocre."
• "However, the food was not that good based on its price."
• "The food was decent but mediocre."
• "Extremely overpriced and many dishes were not cooked well."
• "The dishes were very small (even for appetizers) and the drinks menu was really lackluster."

Value

Pros:

• "Highly recommend for a date night or intimate group dinner."
• "The price is on the VERY high side for the disappointing portion size."
• "Expensive but worth the cost."
• "Pricey; worth it."
• "Totally worth the money!"
• "Everything was worth the price, would definitely be coming back!"
• "Very pricey but I would say it’s worth the experience for sure."

Cons:

• "Our bill was around $500 for four people."
• "Also I got charged $27 per glass of rose despite the menu saying $18."
• "5 people for $250 for lunch is a bit excessive."
• "For lunch at over $50/person, this place is plenty overrated."
• "The food is okay, definitely overrated and overpriced."
• "Overpriced drinks and food. Pseudo-Moroccan decor."
• "Prices are on the expensive side so bring your card."