Turning Point of Christiana Reviews Summary

Service

Pros:

• "Wait staff is attentive and friendly."
• "4 adults and a child had a really good experience here during a busy breakfast time. Service was outstanding."
• "Also enjoyed great service from Mark who was very attentive and helpful."
• "The staff was so courteous and professional."
• "Our waiter's name was Jasmine. She was very pleasant."
• "The staff were completely overwhelmed and simply did not perform - probably lack of good management."
• "The service was very good despite the rush."

Cons:

• "After waiting an abnormally long time our food came out cold, not warm COLD."
• "Service was incredibly slow... Had to ask repeatedly for the coffee drinks we ordered BEFORE the meal."
• "Our server was nice but not very attentive and food was underwhelming for the price."
• "The staffs turn over rate is so high that we have never seen the same person working there."
• "Took awhile for server to put in food order."
• "Service is a bit slow and waitresses aren’t as attentive as they could be."
• "We waited an hour for our food and it was cold when we got it."

Food Quality

Pros:

• "The food was good."
• "The shrimp and grits. Perfect amount and I love that they de-shell the shrimp."
• "The food was delicious 😋."
• "The Huevos Rancheros are *really* good."
• "The food is amazing. I’m a big fan of French toast and they always nail it."
• "Food was amazing, service was amazing all is well!"
• "The food was plentiful! We each got omelets and it was huge."

Cons:

• "The bacon lollipops were beyond overcooked burnt even the apples were edible."
• "Chicken was microwaved and the gravy was a mix of hollandaise and sausage."
• "It was not very tasty at all."
• "The potatoes tasted awful and dehydrated."
• "Food was mediocre and they were out of cinnamon buns."
• "The avocado toast was extremely bland and the toast was so toasted the edges were sharp."
• "The pancakes were not homemade at all you can taste box mix brand."

Ambiance

Pros:

• "This place is PERFECT for family, friends, brunch, breakfast, after church location to go and enjoy time and food in a peaceful and refreshing environment."
• "Great brunch spot in the fashion district."
• "Restaurant was clean and well lit."
• "French pressed coffee is the best and the atmosphere is delightful."
• "Great beachy environment felt like a get away."
• "Cute restaurant, nicely decorated."
• "It's just an overall comfortable place to eat :)"

Cons:

• "It can get chilly so bring long sleeves."
• "The place was clean/neat."
• "The staff are incredibly friendly and it's just an overall comfortable place to eat :)"
• "The atmosphere is inviting."
• "This place is really welcoming with the fire place on the wall it makes you feel like your home."
• "Really like this place - so light, so clean and feels like it’s home when you inside."
• "What a beautiful outside seating they have."

Management

Pros:

• "Manager stopped by and asked how our meal was."
• "They indicated they wanted to 'make it right'."
• "Melissa is the best manager ever!"
• "It is a remarkably well managed and staffed Turning Point!"
• "The establishment is always clean the staff is sweet and very friendly... they are super knowledgeable about the menu and what recommendations to give when a customer is confused."
• "Owners.management wrote to us, and I responded with more detail in a private message."
• "The management here need to find a better process."

Cons:

• "The managers response? - thanks I’ll give it to her….. please stay away it has gone down hill…."
• "Turning Point will not be one of our return to places."
• "Some better management is needed ASAP."
• "The staffs turn over rate is so high that we have never seen the same person working there."
• "The manager is always telling people they are short staffed, but there’s 10 employees just wandering around not doing anything."
• "Needs better management. Would you wanna eat here after dealing with this?"
• "Poorly managed waitlist for tables."