"The staff at the mall were friendly and knowledgeable, providing great service and making my shopping experience enjoyable and stress-free."
"Their manager Julia, is a person that deserves to be maybe at the corporation level her store is well maintained."
"The two employees at self-checkout, I don't know their names, were helpful and moved the line along in a timely manner."
"The cashiers had the line moving super fast."
"The waiter was very professional, courteous, and attentive."
"Our server was pleasant, efficient, warm and welcoming."
Cons:
"We sat there for 15+ minutes with NO SERVE at the Bar."
"The staff wasn't friendly at all. That made me uncomfortable."
"Always love to shop here. Clean. Variety. Fully stocked. My biggest and only issue is I always get a cashier that isn't polite."
"The workers including the managers are very unprofessional (using profanity in the presence of customers kids included)."
"Staff at most stores always gave an attitude."
"The waiters attitude also were like they're doing you a favor serving you."
"The courtesy of how to treat the customers was awful 3 hours waiting to get inside Red Lobsters."
Shopping Experience
Pros:
"I would say its a one stop shopping center, you'll find everything you need there."
"This shopping area is super cute, clean and the Christmas music playing outdoors really puts you in the mood to shop and have a smile on your face!"
"Very nice shopping center. Definitely one of my fav places to shop."
"Nice, clean, and safe shopping center."
"It has such a wide variety of stores that you can find everything you need at home in just one trip!"
"It’s your one stop shopping center, think outdoor mall experience with eateries that are great for a cute and casual date any time of the day."
"Gateway Center has everything that you need, from food to washing machines."
Cons:
"The only short comings of this mall is its outdoors and in the winter quite cold."
"People here are a little bit too much... stores are fine but just way too much commotion if you know what I mean...."
"There are a bunch of stores but every time I go it's like the stores are low in stock and have empty shelves for example TJ Maxx."
"They have most of what you expect a Target to have however the employees never know what they have or give false information."
"I hate going to gateway mall! Too many people walking around aimlessly."
"The hot food bar looks like old rotten food being recooked or reheated from previous dayssss."
"Oh, the man at the jewelry counter is racist and kept serving everyone except us."
Parking & Accessibility
Pros:
"There is also a public bus that stops in the immediate area and seems like a short walk to the shops."
"Huge parking lot!"
"Free parking everywhere although Saturday's can be very busy."
"It's a mall with great available parking."
"Large mall very great location, they have multiple stores like Burlington, TJmax, five below, and more. They have a huge parking garage, and it’s near the bus stop."
"There's plenty of parking and the bus comes straight into the parking lot as well."
"Ample amount of parking. Bus drops you off right at the entrance."
Cons:
"Getting in and out of the traffic to park and or leave this location was a bit hard."
"Prices here were very affordable but I couldn't stay at this establishment, all because of the breach of Covid 19 practices by customers in relation to social distancing and the wearing of mask."
"This location STAYS busy, and only have a few cashiers and only one lane for self checkout."
"Plenty of parking but they need to expand the streets to accommodate the increase in shoppers."
"It's close to multiple bus stops and has an on ramp to the belt parkway."
"The parking lot is not large enough to accommodate the developing popularity of the Center."
"Because of poor planning, a two minute ride in or out of the shopping center can take 30+ minutes."