Kings Plaza Shopping Center Reviews Summary

Category: Shopping mall New York

Address: 5100 Kings Plz, Brooklyn, NY 11234, USA

Phone: +17182536842

Rating: 4.3
based on 299 reviews.

Accessibility

Pros:

  • "Big parking Lot and if you're going on bus, the bus stop is just across the street!"
  • "This mall is ok because they do not have forced towing for parking at nearby hardware stores."
  • "Various public transportation is also available and conveniently located right outside main entrances."
  • "You can take public transportation to this mall."
  • "Paid parking is available as well as street parking if you're willing to walk a few blocks."
  • "I love the convenience of the parking lot."
  • "$3 parking is AMAZING. Unlike other malls that charge hourly, you only pay $3 and you can be there all day."

Cons:

  • "They have some exits close and it takes a long while to exit."
  • "First things first this mall is extremely inconvenient for those who have strollers or need wheel chair access."
  • "Every other mall between brooklyn and Long Island you don’t have to pay for parking and funny enough you have to pay for parking at KP mall…imagine if you spent over four hours on the mall you have to pay $11 dollars that’s high way robbery."
  • "I had to walk through the inside of the parking lot building all the way up to 5 P. They have NO elevators."
  • "But the parking situation is horrendous. They went from charging $3 to park to $3 per hour."
  • "The night I went, I forgot the parking garage was closed. We froze our buns off walking to and from the parking spot that we had found."
  • "Only reachable by bus, car or 'dollar van' (which cost $2) Not much to see here."

Customer Service

Pros:

  • "I give 5 star only because of the seller AHMADALI - perfume department Marcy's! The best sale person which one I saw!"
  • "Staff was great, Mark helped me out and I’m looking forward to coming back. Highly recommend!"
  • "Workers are helpful with a good attitude and look comfortable at their jobs(happy)."
  • "The service I have received was very professional and courteous."
  • "Sales help very professional."
  • "Staff friendly as stated before."
  • "I especially appreciated the assistance that I received at Clark's. The sales representative was both courteous and helpful."

Cons:

  • "Between a poor Best Buy customer service experience and an end of the day fiasco of a meal at Sbarro's I can tell you it will be a while before I will elect to spend my time and money at this place."
  • "Every time I go (and I sometimes must go) it gets worse and worse."
  • "Went on a weekend not the best idea... the service was really bad not enough coverage on the sales floor."
  • "Then the picture lady and payment lady was also rude af."
  • "Literally every store I visited I got terrible customer service and the workers were EXTREMELY RUDE."
  • "The workers here are pretty stuck up and disgruntled wherever you go."
  • "We waited in line forever... the worst part was the staff was all RUDE AF!!!"

Shopping Experience

Pros:

  • "great quality clothes & accessories for cheap."
  • "The price was very reasonable."
  • "I LOVE THIS MALL NOW! It's all revamp and so many great stores."
  • "I got a pair of 80.00 jeans for my daughter for 4.90 at EXPRESS."
  • "Great stores. The new additions of Primark and Burlington coat factory, and JC Penny with Sephora, is excellent."
  • "It's a really great shopping experience."
  • "Great and super big mall, they have everything, Macy’s, five below, Starbucks, old navy."

Cons:

  • "There’s barely any places for food and all the food places looks nasty."
  • "The store was a mess but I’m sure that was the people and the lines are always so long."
  • "The mall has no food court so eating options were always limited and Burger King left a few years back."
  • "Place will be out of business in ten years tops. So many empty stores unfilled."
  • "Only bad thing about it is that most of the time you may not find your sizes."
  • "A joke of a mall. Dangerous and generally unpleasant."
  • "The worst mall I have ever been to in my life! The place was so dirty."

Facilities & Cleanliness

Pros:

  • "The bathrooms were always clean when I get to them."
  • "The shopping center is wonderfully laid out and consumer friendly."
  • "The food court offerings are great (check out the Asian cuisine...); and the bathrooms are clean (for the most part)."
  • "The mall is clean, quiet, peaceful and not overly crowded."
  • "They have maintained and updated the mall a lot so it's a beautiful place."
  • "Open areas and bathrooms are always clean."
  • "It's pretty clean every time I go there to shop."

Cons:

  • "The women's public bathroom. It always smells foul."
  • "I have never visited this mall and seen it clean."
  • "The floors were scuffed, dirty, and barely swept."
  • "The restrooms are clean and security does a good job of maintaining order in the mall."
  • "The floors are lined with pee and toilet paper and the toilets have so much fluids on the seat that you aren't even sure what it is anymore."
  • "The bathrooms are so disgusting."
  • "A public bathroom is available which is a plus during these times."

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