Northeast Tower Center Reviews Summary

Customer Service

Pros:

• "A staff member named Aaron should be promoted to store manager asap. Dude is knowledgeable, courteous and extremely professional."
• "The employees at this store I must say are always nice and helpful as soon as u walk in."
• "Every time I go to get something printed out, they always help with no hesitation & lots of patience."
• "The young gentleman was nice enough to stop what he was doing to attend to help me work the printer etc."
• "The cashiers were both very nice and moved as fast as they could without making you feel rushed."
• "Fairly helpful but uninformed staff, Covid precautions in place, must wear mask in the store, clean environment."
• "The 3 young ladies that were working were very polite and did not display their frustration."

Cons:

• "The staff exhibited a surprising level of rudeness."
• "This is absolutely the worst Home Depot in the city. Rude workers. No help."
• "The cashier was obviously frustrated with him (rolling her eyes)."
• "The Walmart is filthy, the employees call customers nasty B*#@h's while in front of all the customers."
• "Walmart is always a mess, ross is a good stop, dollar store okay... not great customer service in any store though..walmart is the worst."
• "The staff had no idea where anything was in the store and we stood in line for nearly an hour to purchase 10 items."
• "Went to Staples and it was a terrible experience. I was absolutely discriminated against because of my skin color."

Shopping Experience

Pros:

• "Wonderful shopping experience!!"
• "A huge shopping center with a big parking lot all stores were remodeled and now have awesome looks they have important stores like Home Depot, Wall Mart and Pep boys."
• "Plenty of stores Walmart, 5 Below, Old Navy, DD Discount, Ross and many more."
• "great place to go! very nice people and was a nice random unexpected place to go and actually enjoy!"
• "It's convenient to the Buses that run down the Blvd."
• "Quite a lot of different relevant stores and restaurants."
• "This shopping center has a nice selection of stores including: Walmart, Old Navy, Dollar Tree, Panda Express new, Chick fa la new, Sprint, Pay less, Game stop, Old country Buffet, and more..."

Cons:

• "Too crowded and congested. The parking lot is filthy."
• "Cars drive really fast, drive in the parking spaces. Trash everywhere. Pot holes all over the place."
• "The entrance and exit moves slow due to the one direction stop sign."
• "Some of the stores are awesome but the area is ghetto and there are always traffic jams."
• "Always packed with bald-spots on the shelves. Almost never have what you came for."
• "Other drivers sometimes ignore the stop signs, as if its a suggestion."
• "This place is a nightmare. Always jammed and parking is a horror."

Cleanliness and Maintenance

Pros:

• "Parking lot very clean."
• "Social distancing in progress!"
• "They have everything you're looking for at affordable prices."
• "Food trucks available."
• "Plenty of parking."
• "Clean store and well stocked."
• "The Store was very clean, neat & organized."

Cons:

• "Disgusting place to go. Except for home depot."
• "Always something going on at Walmart from people stealing, fights or getting robbed out at parking lot."
• "Tables were sticky, and there were discarded wrappers scattered across the floor."
• "The lot is filled with potholes."
• "I don't like the parking lot because the Home Depot there has screws and nails on the lot."
• "Shopping center was dirty and garbage all over. Stores didn't have proper signs up if open or closed."
• "Some of the lot was covered in trash."

Safety and Security

Pros:

• "Social distancing in progress!"
• "Free parking/handicap accessible!"
• "Pleasant cashiers and door person!!! Prices fair."

Cons:

• "Drivers are very rude and pedestrians seem to not care about their own safety, or that of their children."
• "There eas also somebody who was assaulted there a week ago."
• "This shopping center is infested with some questionable folks lingering and soliciting. DON'T LEAVE VALUABLES IN YOUR CAR, AND DEFINITELY NOT IN PLAIN SIGHT..."
• "Always a mess there with to many people always in the way and very ignorant."
• "This place is always crowded and has the most rudest people I know."
• "Some great Merchants located here. But beware of pilferage. And incidents taking place in their parking lot."
• "This shopping center is chaotic, the travel pattern design will have you dodging cars to get to any store!"