Yay Clay Reviews Summary

Instructors

Pros:

• "Really recommend James! He is a great instructor and is extremely attentive and patient."
• "Danielle did a great job explaining and helping with everyone’s individual piece."
• "Alex does a great job teaching you through the process and putting the finishing touches to perfect your piece!"
• "Minah Lin, our instructor was personable, funny, and patient."
• "Our instructor, Jeff, was so great. His attitude and enthusiasm really made the class great."
• "Ollie did an incredible job teaching and ensuring everyone was able to create a piece they would like."
• "Our instructor was Mina and she was SO patient and very clear with instructions."

Cons:

• "The instructors were rude as well."
• "Then on top of that they we very rude and dismissive to my fiance and I."

Experience & Atmosphere

Pros:

• "Cool, laid back atmosphere."
• "The studio was welcoming and calm."
• "The environment was relaxing, and overall it was a fun new experience."
• "It was like two dates built into one, and it was a fantastic price."
• "A really fun experience overall."
• "The studio itself is fun and clean. It felt very welcoming and definitely set a creative ambiance."
• "The space itself was SOOO COOL! Great vibes."

Cons:

• "When I first arrived at Yay Clay in December I thought to myself 'WTF, am I getting myself in'. From the shady entrance to the shifty elevator, I had no idea if I was going to a class or a bum fight that was going to end with me being robbed."
• "The parking and location of this place is also a bit scary, as needles and trash we're out front of the building."

Facilities & Decor

Pros:

• "Loved the beautifuly funky space we worked in, the vibes were EVERYTHING!"
• "The Retro Room is funky and fun."
• "The studio is modern, stylish and full of fun games and decoration."
• "The design & decor is so cute and colorful."
• "The space is gorgeous, too."
• "The place has a really cool, comfortable feel to it and even has a foosball table and some free games to play."
• "The retro room is a vibrant, interactive space - we could've spent many hours here!"

Cons:

• "Some people ended up wandering into our private room before we were finished."
• "Additionally, there was no one to greet us when we got there, so we weren't sure where to go and some people ended up wandering into our private room before we were finished."

Value & Pricing

Pros:

• "It was a fantastic price."
• "Rates were affordable too!! Thank you so much for such a wonderful time!! def YAY CLAY! 🤩"
• "Price wise is actually works out the same as groupon, so I like to book directly through them."

Cons:

• "We did purchase tickets through GroupOn, but know that you will be expected to pay more when reserving your time (for the second hour, and for the return trip to glaze) so it can become a bit more expensive than anticipated."
• "The only thing I was disappointed about was due to COVID you can no longer paint your own creations."

Customer Service

Pros:

• "The staff was super pleasant."
• "The YayClay guys running the show were super friendly, fun, and helpful."
• "Keith was super easy to work with to set the whole thing up."

Cons:

• "However, when I picked it up I was very upset by how they glazed it. The glaze did not go all the way down to the bottom so the piece looks unfinished."
• "Never coming here ever again and wouldn’t recommend."

Overall Satisfaction

Pros:

• "Yay Clay was absolutely phenomenal!"
• "We had a WONDERFUL experience at Yay Clay this past weekend!"
• "Yay Clay is the best. The building, the studio, the experience, everything."
• "Yay Clay is a hidden gem that's not to be missed."
• "We had an amazing time at Yay Clay! The experience is really enjoyable."
• "Such a great experience, definitely recommending to everyone I know(and probably random strangers)"
• "Can't recommend highly enough – would be great for birthdays, team-building, or just fun!"

Cons:

• "The experience was so fun but the pottery came out awful!!! It was poorly glazed and the stamps didn’t even show up. What a waste of my money and time."
• "Only reason I give four stars instead of five is because of the location. Is in Kensington part of philly which is still a pretty run down and dirty part of philly."