South Gate Manor Reviews Summary

Category: Event venue

Address: 260 South St, Freehold, NJ 07728, USA

Phone: +17324311500

Rating: 4.6
based on 76 reviews.

Venue and Ambiance

Pros:

  • "The venue itself is absolutely gorgeous, super clean, smells great."
  • "Very spacious, huge ballroom and dance floor and the room for the cocktail hour was HUGE as well, and elegantly decorated."
  • "The place is beautiful! There is a nice area when you first walk in with a piano, balcony, and staircase."
  • "The hall is big and beautiful."
  • "The venue is stunning inside & outside."
  • "The venue is gorgeous with amazing places for pictures."
  • "Everything was beautifully decorated, the bathrooms were impeccably clean and the ambiance was perfect!"

Cons:

  • "Acoustics in the reception room was not that good."
  • "Tile is not my favorite dancing surface because it can be too grippy."

Food Quality

Pros:

  • "The food was AMAZING, and they had vegan options."
  • "The cocktail hour was awesome. The food was wonderful."
  • "Food was fabulous."
  • "Speaking of cocktail hour.. when I tell you the amount of food they provided is actually INSANE! And it was all delicious, every single station!!"
  • "The FOOD to DIE for!"
  • "The food is excellent, the staff is great."
  • "The food was also the best I’ve ever had at any wedding venue! Cocktail hour, main course, and dessert were all DELICIOUS!"

Cons:

  • "The food: very mellow."
  • "Risotto was undercooked."
  • "I don't recommend the filet mignon. Meat is tough."

Staff and Service

Pros:

  • "Bridal attendants were on point and didn't leave our sides, our bartenders, waiters coatcheck valet every single person!"
  • "The staff is incredibly friendly and helpful!"
  • "Each table was attended to throughout the night and there wasn’t a second that I needed to ask for more water, coffee, etc. They were on top of it!"
  • "Our maître D, Bobby was absolutely fantastic, funny, and professional."
  • "The waitstaff, bartenders, and bathroom attendants were friendly, helpful, and offered amazing service to our guests."
  • "The staff was so attentive throughout the entire day and made sure we had everything we wanted and needed to make the day a huge success."
  • "The Maître d’, bridal assistant and servers were unbelievable."

Cons:

  • "The management could be nicer...; the service: I was rather disappointed."
  • "I’m very Disappointed in how South Gate Manor has treated us."
  • "The only thing I would change is the responsiveness to emails from the owners."

Management and Coordination

Pros:

  • "The owner and his staff are professional, accommodating and perfectionists when it comes to customer satisfaction, food quality and staffing."
  • "My wife and I dealt with Matt and he made everything we asked for come true."
  • "Matthew/Chris were quick to respond to inquiries, details and changes."
  • "Matt and Chris were the easiest people to work with, and were always attentive with our emails & calls."
  • "Matthew, Chris, along with Bobby, Lizette, and the rest of the staff went ABOVE and BEYOND to make sure our day was perfect and everything was seamless."
  • "Matthew and Chris are phenomenal coordinators and truly make sure to deliver the wedding of your dreams."
  • "A family-owned business that treats you like part of their family!"

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