European Wax Center Reviews Summary

Category: Waxing hair removal service

Address: 275 NJ-10, Succasunna, NJ 07876, USA

Phone: +19735989000

Rating: 4.9
based on 182 reviews.

Staff and Service

Pros:

  • "Everyone has always been extremely welcoming and polite."
  • "She kept me informed of everything during the process and makes you feel like you’ve known her for years."
  • "The front desk is always professional and they seem to really care."
  • "The staff were all so courteous and professional."
  • "She is very professional in what she does."
  • "The front desk staff in Ledgewood are always helpful and pleasant to talk to."
  • "She creates a welcoming and comfortable environment."

Cons:

  • "The one day I waited for almost 20 minutes. This is not acceptable for regular customers with an appointment made weeks in advance."
  • "This location has a habit of advertising promotions that they cannot fill due to lack of product."
  • "I specifically asked for my eyebrows & I was put with someone who DOESN'T specialize in that!!!!!"
  • "Only complaint about this site is the music choices are not good."
  • "When you call you have to listen to commercials. I just want to change an appointment I don't have time to listen to commercials or a long intro just give me a human to talk to please."
  • "This last visit wasn’t the best I came at 5:08 turning nine and I was turned away."
  • "It did irritate my skin. It actually burned the next few days but I believe that’s because I use acne creams on my face."

Cleanliness and Safety

Pros:

  • "The facility is clean, the staff friendly and professional."
  • "The wax specialists are very good at keeping things clean and safe from cross contamination."
  • "The salon is always clean, the staff is friendly."
  • "The whole service was phenomenal. They take all the safety measures necessary and the staff is very polite."
  • "The shop/salon/center is clean and neat."
  • "The store is always clean and staff are always pleasant and courteous."
  • "The European Wax Center in Succasunna is great! All the girls there are very friendly and helpful, the place is spotless."

Cons:

  • "I have very sensitive skin and wax typically makes me turn red, swollen, and bumpy. But not here! My skin hasn’t had an issue once since I’ve been coming here."

Value and Pricing

Pros:

  • "Can't beat the packaged pricing either - Check it out - highly recommend!!"
  • "I buy wax passes for each of the services I get. I only buy them when the promotion for buy 9 get 3 free is going on though."
  • "The prices are super affordable!"
  • "They are all very professional, friendly, and do a great job for a great price."

Cons:

  • "Their prices can be high unless you do a package deal otherwise it might not be worth the cost for you."
  • "The services are a bit pricey."

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