Kelly's Tavern Reviews Summary

Category: Irish pub

Address: 43 NJ-35, Neptune City, NJ 07753, USA

Phone: +17327759517

Rating: 4.5
based on 164 reviews.

Food Quality

Pros:

  • "Honestly was really pleased with everything about this place, the food, the service and the atmosphere."
  • "The Reuben is the best I’ve ever had."
  • "Great corned beef and Reubens."
  • "Inexpensive good food."
  • "Always a terrific meal ....love the roasted clams ...they use top neck clams not the little necks....tried a few different things on the menu and they were all the best !!!"
  • "Definitely have a great Shepard's pie and a kick ass bar pie."
  • "The 2 pastrami sandwiches had more meat than other places in the area that are known for pastrami sandwiches."

Cons:

  • "Really upset and embarrassed after visiting Kelly’s tonight with the taste and quality of our food."
  • "The place stunk and the food was not good."
  • "Worst $11.99 roast beef sandwich with no side I ever had menu said red onions I definitely got white and the bartender was not even concerned that we were not happy."
  • "One of the worst french dips ive ever had."
  • "The saurkraut tasted off."
  • "The Cornedbeef was a bit dry as well as the potato."
  • "Food was terrible. The pistrami was loaded with garlic. Onion Petals burnt and bland."

Service

Pros:

  • "Service could not have been better."
  • "The servers and bar tenders are very friendly, knowledgeable about the menu."
  • "The waitress, Laureen was the best waitress, she saw to everyone with professional efficiency I have never seen in a server."
  • "Tony took care of us and was fantastic!"
  • "No wait...the entire staff works as a team and very aware of customers needs and wants."
  • "Always great service."
  • "Prompt & courteous service."

Cons:

  • "CUSTOMERS SERVICE CAN BE UNSATISFACTORY AT TIMES."
  • "The wait is so long for a waiter and your food that it isn't worth it."
  • "We had the worst experience here over the weekend.... poor service.. poor food quality.. and horrible attitudes."
  • "Constantly had to chase down the waiter to order drinks/food."
  • "The restaurant was woefully unprepared, With only two servers who are also bartenders serving 60 people."
  • "Our waiter also seemed uninterested in us as we had to wait 15 minutes to just get some drinks."
  • "For a slow Friday night in the summer, the service was horrible."

Atmosphere

Pros:

  • "Good place if you are bringing a large group as there are picnic tables in the outdoor area."
  • "Be ready for good food, good service in a lively and a bit noisy environment!"
  • "Great old-time atmosphere and fantastic food."
  • "Love the outdoor bar in the fall."
  • "Great atmosphere and people."
  • "Pleasant atmosphere, excellent, friendly service, and outside dining is very enjoyable!"
  • "Being irish this pub has great atmosphere."

Cons:

  • "It's very loud. I like quiet places so I don't have to yell when I'm talking."
  • "The atmosphere was very unpleasant."
  • "Loud as hell inside."
  • "This place is trash and I will never return."
  • "To me this place is overrated."
  • "The food has fallen off and today's was barely edible."
  • "I got food poisoning from her last night."

Management and Staff Behavior

Pros:

  • "Mike the manger is a homophobe."
  • "I am trans / lgbtq and I can safely say this place is friendly to us."
  • "Bartender (I think his name was Tyler) was friendly, professional and knowledgeable."
  • "They make everyone here feel like a welcome regular the staff is kind and courteous."
  • "Staff was very friendly and accommodating for our large party of 15."
  • "The service, the food, the atmosphere and everything about Kelly's keeps us coming back."
  • "Friendly staff."

Cons:

  • "The owner of this restaurant was extremely rude. extremely racist"
  • "I didn’t like the people that worked there they were really rude to my friends last night."
  • "When you have five people out for dinner and they forget to place an order for one of your group."
  • "It’s not the servers fault but the managements fault for not being prepared to seat a 60 seat room."
  • "Seriously, who needs an internet recommendation to go to this Jersey Shore institution."
  • "Wait staff insanely responsive and good natured."
  • "For a large Reuben sandwich is 26 dollars."

Pricing and Additional Charges

Pros:

  • "The Rubin is where it's at! Huge portions and pricing is good...could be a bit lower but quality makes it pretty much worthwhile...wait staff attentive and prompt..."
  • "Great Irish sports bar."
  • "Very very reasonable and extremely casual."
  • "Great food at a fair price."
  • "The beer has always been cold, and at a decent price point for a shore bar too."
  • "Kelly's is a must-visit anytime you are near the Jersey Shore."
  • "Friendly ambiance. Great crowd. All ages."

Cons:

  • "There was a charge on the bill we were unfamiliar with. Turns out it was a surcharge for using a credit card!?! What's that all about!?"
  • "It's become outrageously expensive."
  • "$38 after the credit card processing fee I had to pay."
  • "The prices are ridiculous for drinks... stay away unless you want to take out a second mortgage!!!!"
  • "The breading on the fish was densely packed and like a heavy dry brick - barely any fish inside and very dry."
  • "The cheese steak cheese was American squares that were broiled on it which made it crunchy and unappetizing."
  • "I started off with the clam chouder I couldn't get through it ..tasted like they dumped a pound of salt in it."

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