Bowlero Mineola Reviews Summary

Customer Service

Pros:

• "Staff was incredibly kind."
• "Customer service is Super outstanding!"
• "Samantha and Angie were manager and hostess for roughly 40 people. Everything entered smoothly and the food was delicious."
• "The service was top notch. The host was handling 3 different parties but was super friendly and omnipresent."
• "The staff is absolutely AMAZING which isn’t a surprise because the GM Steve remains consistently the most pleasant manager I’ve ever encountered."
• "Staff was extremely friendly and helpful."
• "The staff is so friendly, especially Mike the supervisor and Deb the hostess!"

Cons:

• "Waited one hour and twenty minutes just to be pushed around like puppets."
• "Everything was good here except for dealing with the supervisor on shift STEPHANIE."
• "We had to flag servers down for menus then drinks then more orders."
• "Went bowling with a friend of mine and even though the two games we played were nice, the staff at the front desk was so rude and wouldn’t bother to help us fix our lane with the pin machine."
• "Service could of been better. We were told we can only pay our sever, and not the front counter."
• "The wait staff weren't as understanding of new people coming in and not understanding what to do or how to order, nor were they properly wearing their masks."
• "Our server was missing most of our visit.. would've liked refills and other orders."

Price & Value

Pros:

• "Two diet cokes were $10 which is outrageous but it's free refills so I get it."
• "Great promos/prices and a wonderful atmosphere."
• "You're best bet is to go during their promotional hours where it's 25 per person for unlimited bowling."
• "The value unbelievably perfect!"
• "They also have various promotions and deals throughout the week for unlimited howling, shoe rentals, etc."
• "The prices weren’t bad, they have discounted prices for weekdays."
• "They offer grate deals and haed to beat prices."

Cons:

• "Taking the kids out for a few hours is truly expensive if you go to Bowlero."
• "They charged me for 4 games because 2 people played 2 games which equals 4 in their minds."
• "But bowling has become increasingly expensive. For 5 people shoes and 1 game, it cost $65."
• "We were told that we had to pay $555.00 in total for just three hours."
• "Summer pass got real more expensive compared to previous years."
• "Wings are 8 for 16 dollars.. $4.50 for seltzer water..."
• "This place is extremely expensive for no reason. For example, an 8 sliced pizza pie is $20."

Facilities & Amenities

Pros:

• "It has a great arcade."
• "The ambiance exudes a remarkable and enjoyable atmosphere."
• "This place is amazing, not your typical bowling alley. Besides bowling there's arcade, nice bar, and hangout areas."
• "They have a cool arcade and lots of lanes to play on."
• "The entire establishment was redone. It has a more modern feel, and includes redone lanes, a very large game center (Arcade games etc) a nice bar and good food."
• "They have comfortable couches to sit on while bowling."
• "The place is really huge, the arcade was great for the kids and the eating and bar areas were so great."

Cons:

• "The arcade area was cool but stuff wasn't working."
• "The arcade was mainly full of those off claw games. My kids drive me crazy wanting to play those and they're such a rip off."
• "Place is under construction, took out lanes for a play center...not really gearing towards league bowlers."
• "They don't even have the arcade open any more."
• "Prize machine was broken too which was a big bummer."
• "The floors are always dirty. The bathrooms are not kept clean."
• "The seating is limited on most lanes and you are kinda forced to stand during the game."

Food & Beverage

Pros:

• "Good beer and food selection."
• "The drinks were huge (22oz)."
• "The food they serve here is also the BEST food I've ever been served at an alley too."
• "The Cajun shrimp was so bomb with the bread."
• "The food and drinks were really good."
• "The food was delicious. Pizza, pretzels, sliders sausage & peppers as well as Chicken parm and desert."
• "Ooooh did I mentioned how good the wings are!!!!!!"

Cons:

• "The pizza looked nasty so kids got ordered fries and tacos to be on the safe side."
• "Most of the food wasn't good at all. Pizza, hot dogs and cookie cake were terrible actually had people get sick."
• "The food there is not the best and has a taste that's clearly indicating that the food is frozen."
• "My wings were dry, fries were soggy, the best thing I ate was the fried mozzarella bites."
• "I ordered the $35 bowler sampler, and the food was cold."
• "Ordered the sampler plate and all 3 of us who ate it spent the night on the bowl with vomiting all night."
• "The pizza was not good but edible."