19 Cleveland Reviews Summary

Category: Mediterranean restaurant New York

Address: 19 Cleveland Pl, New York, NY 10012, USA

Phone: +19148254793

Rating: 4.4
based on 160 reviews.

Food Quality

Pros:

  • "It was absolutely delicious, and the quantity was worth the price too!"
  • "The most incredible food!! We were served by Chris R. who made the experience so joyful!!"
  • "The food was incredible!"
  • "The falafel is some of the best I have had in NY."
  • "The food here is really good, especially their falafel burger!"
  • "Every dish was bursting with flavor!"
  • "Food is fresh and delicious, very different than what other middle eastern places offer."

Cons:

  • "Food was okay- nothing spectacular. We had the skewers and the chicken was raw."
  • "Overpriced for value, crammed in tables."
  • "The food was cold upon hitting the table and lacking any seasoning and spice."
  • "The pasta was a bit disappointing so I would recommend getting something else."
  • "The food was decent but not so special for NYC."
  • "Really wanted to like the lamb carbonara, but the dish cooled down rapidly."
  • "The burger was overrated."

Service

Pros:

  • "Was fun to see the friendly staff hustling."
  • "Quick service too!"
  • "The service was so kind and considerate."
  • "Their customer service was friendly as well."
  • "The staff is super friendly and accommodating."
  • "The service is excellent and fast."
  • "The staff were super friendly and nice."

Cons:

  • "Don’t bother making reservations at this restaurant. They won’t let you in and make you wait an hour before seating you."
  • "The manager yelled and was extremely disrespectful to us."
  • "The service was a little bit annoying asking several times whether we needed something else."
  • "The wait staff was extremely rude and dismissive about this."
  • "This place does not respect reservations. Don’t bother making one, and be prepared to wait 40+ minutes to be seated even if you’ve gone through the effort of reserving a table."
  • "The service was weirdly hostile and in a big rush to get us in and out as fast as possible."
  • "Bad service. Waitress sat me down at the table but didn't bother bringing a menu or anything to me."

Atmosphere

Pros:

  • "Loud ass atmosphere but fun."
  • "The vibes in this restaurant are just awesome. Great energy and the staff was so happy and dancing around, love to see such a warm restaurant!"
  • "Love the vibe and decor here."
  • "The vibes are great and the food is AMAZING."
  • "New favorite Telavivian spot in soho! Excellent food with trendy vibe."
  • "Atmosphere was perfect."
  • "The atmosphere was fantastic, and the cocktails were simply excellent!"

Cons:

  • "And certainly not appealing enough to endure a hot, loud and dark dining experience."
  • "It’s also too dark (like nightclub dark)."
  • "The music is a tad too loud."
  • "The music is really loud in there so it was difficult to hear what the servers were saying sometimes and for them to hear you when you try to get their attention."
  • "As mentioned in other reviews, it's a tight squeeze inside and can get really loud."
  • "The only turn off was the LOUDNESS from the people at the bar."
  • "The atmosphere is a bit too loud to my taste."

Management

Pros:

  • "The Owners are always welcoming and make sure that your like family to them."
  • "The owner and his team are so friendly and inviting. Can’t wait to come back!"
  • "Service is EXCELLENT- friendly hostess and server."
  • "The workers were very delightful and attentive."
  • "Thanks for opening this GEM! Can't describe in words the quality of food, Sophisticated menu with many vegetarian options."

Cons:

  • "The manager yelled and was extremely disrespectful to us."
  • "The drunken manager then proceeded to make fun of me outside the door with a group of people out loud in the street."
  • "The manager OT is very creepy and constantly drunk."
  • "For the cherry on top our waiter was incredibly rude."
  • "The manager yelled and was extremely disrespectful to us due to a bill situation."
  • "This place has a classically rude host who told me and my guest that we could only sit at the bar because they had sooo many reservations coming in."
  • "The nastiest hostess, insisted we sit outside but we were cold."

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