Ladurée Reviews Summary

Decor and Ambiance

Pros:

• "The decor breathtaking. I felt like I was a queen returning to her royal quarters! Well done!"
• "Decor and details are really pretty, many people take photos/videos for Instagram."
• "Very beautiful Decor the place screams Paris vibe."
• "Beautifully decorated, elegant and cozy spot to enjoy coffee and French pastries - feel like you're in Paris for awhile!"
• "The garden area is very relaxing for an afternoon tea, a nice oasis in the middle of busy and buzzy SOHO."
• "The setting is incredibly lovely in the heart of Manhattan."
• "Their courtyard is gorgeous and the inside decor is classic/stunning."

Cons:

• "Also, SoHo is still filthy, which is not a good look for a food service."
• "The al fresco dining area also looked dry and uninspiring."
• "The tables were super dirty with leftover crumbs and water stains."
• "Upholstery on all of the chairs and benches is filthy, as it is all in spots of something spilled a decade ago."

Service

Pros:

• "The service was top notch; our waiter took the time to walk us through the entire menu."
• "Excellent and very attentive staff and service."
• "The staff was attentive, courteous and helpful, and service was quick and efficient."
• "Service was excellent as well."
• "The staff is super friendly and ready to help you."
• "Service is attentive and good."
• "Staff is very professional, experienced and welcoming."

Cons:

• "Overall the service was very slow."
• "The service was not very good."
• "Most incompetent service level ever."
• "The service is slow as they do not have enough staff."
• "Service was very slow and unresponsive."
• "The staff needs to be trained / fired."
• "Service is not that good too.. snobby and seems like u beg them to buy."

Food Quality

Pros:

• "Known for their amazing macarons, Ladurée's French toast and lattes are also both beyond delicious!"
• "The cake is delicious for sure."
• "Macaroons were perfect, and delicious, but the price is reflective of that."
• "The food was delicious."
• "The Macarons are ON POINT!! Always fresh, always delicious."
• "Food was divine. Make sure you save room for dessert or grab something to go!"
• "The food is fresh, flavorful, beautifully resented & the dining sets are even decorated to the T!"

Cons:

• "The tea, on the other hand, was underwhelming. It was lacking in the flavor weight department, and I simply wish it was stronger."
• "The lobster roll which was very much lacking…lobster."
• "The fillings were just ok however. I have had much better tasting ones but not better constructed ones."
• "The salmon croissant was pretty good, but kinda lacked flavor."
• "Macarons were dried, sandwiches were very cold and bland."
• "But the macarons were horrid. Overly sweet, and tasted like concentrated extracts."
• "The food tastes ordinary. absolutely ordinary, there is no excitement and desire to come back again and order something."

Price and Value

Pros:

• "The prices were as expected a little high, but you gotta treat yourself every now and then!"
• "Kind of expensive, but worth what you pay."
• "Food quality is good, prices are reasonable for the service and comfort you get."
• "Prices are reasonable for the service and comfort you get."
• "We both enjoyed our food, which was surprisingly quite filling considering it’s size."

Cons:

• "The macarons are overpriced for what they are. They don't taste that good."
• "It’s definitely not cheap, be prepared to spend some coins, but it’s not ridiculously expensive."
• "Prices are expensive, but that’s what to expect when coming here because it’s such a popular store."
• "Way overpriced for the simpler pastries (pain au chocolat does not cost that much even in France 🙄)."
• "Food was decent but expensive for what it is."