El Mariachi San Lucas Reviews Summary

Category: Mexican restaurant Voorhees Township, New Jersey

Address: 118 White Horse Rd E, Voorhees Township, NJ 08043, USA

Phone: +18567843800

Rating: 4.4
based on 151 reviews.

Food Quality

Pros:

  • "The food was fabulous both times."
  • "The guacamole is excellent and really good tacos."
  • "Fresh and amazing food!"
  • "FRESH AF reasonable, wonderful, flavorful Mexican food."
  • "The food was fresh and delicious."
  • "The food was outstanding. Beautifully plated. Obviously cooked with pride."
  • "Absolutely delicious food."

Cons:

  • "If you are going to hike up the prices by 30%, atleast make sure the quality of the food and service is still good if not better."
  • "Enchiladas was stuffed with chicken that it was too dense and the sauce did not help its flavor."
  • "No flavor, pretty sure my chicken in my tacos was from the fridge, the tortillas were not even cooked at the way through, the chicken was dry."
  • "Both there tacos one shrimp and the other fish had no seasoning what so ever either."
  • "The beef was a little dry but not enough to ruin the meal."
  • "Fish tacos horrible. Cheap poorly seasoned tilapia and the makings of the taco were terrible."
  • "The chicken fajitas had no taste."

Service

Pros:

  • "The service was great, too."
  • "The staff has always been very nice."
  • "The Staff were very polite & accommodating."
  • "Great service and even better food."
  • "Service very good!"
  • "Exceptional friendly staff made us feel welcomed."
  • "Service was very friendly and welcoming."

Cons:

  • "It’s overpriced and on top of that they include the tip even though their service is terrible."
  • "The service however was almost non-existent."
  • "Worst customer service ever, it’s overpriced and on top of that they include the tip even though their service is terrible."
  • "The service was horrendous, when our food came out our server never checked how everything was."
  • "Our waitress ruined our experience. Very rude and naive to any needs a diner might have."
  • "The service was slow. Our entrees were brought out one at a time, like 10 minutes apart."
  • "Service is very slow and took forever to get our dinners."

Ambience and Decor

Pros:

  • "A beautiful and clean place to go eat."
  • "You can feel the pride they take in their business, the amazing decor stuns me every time as they change it with the season."
  • "The ambience feels 1st class."
  • "If dining in, the dining room is clean, bright and cheery."
  • "The place is decorated super colorful and uplifts you as soon as you walk in."
  • "Very beautiful ambiance."
  • "The décor was very pretty, with bright colored paints on the walls and Lovely Mexican items everywhere."

Cons:

  • "Parking was a bit crazy, I was able to park in the back but saw people parking next door and just walking over."
  • "The place seemed pretty understaffed."
  • "Another disappointment was when we sat down at a table with a lovely table cloth on it and glass plate on top with a Big crack covered with tape."
  • "Seating is too close to all the tables, not so clean."
  • "The bathrooms are...confusing and hard to locate."
  • "The only thing about outdoor dining the seats are uncomfortable if you're on the larger side."
  • "Worst seating and reservation experience ever."

Value

Pros:

  • "The price is more than reasonable especially for the portion."
  • "But, I can say that the food is well worth the money."
  • "Prices are moderate for such high quality of food."
  • "The order was delivered fast!!"
  • "Very affordable."
  • "Prices are reasonable."
  • "Large portions that can serve 2."

Cons:

  • "With 80% rice and 1% pico de gallo, this should be no surprise. Not worth the price just because it looks pretty!"
  • "It’s overpriced and on top of that they include the tip even though their service is terrible."
  • "When I got my bill to pay they charged 20% gratuities automatically."
  • "This time the food wasn’t that great and when I asked for a piece of lime, I got charged $1.25."
  • "They said they couldn’t 'take it off the bill because business is business'."
  • "Who charges for a piece of lime?? Ridiculous."
  • "And it was expensive! I don’t understand the rave reviews."

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