California Tortilla Reviews Summary

Food Quality

Pros:

• "Despite this being a chain store, I will be going back for the excellent Fish taco."
• "The best burritos I've had. TONS of meat and great guac."
• "It was one of the best dinner experiences i have ever had, we ordered shrimp bowl and Veg nachos with beans. The quality and Quantity was top notch."
• "The food here at California Tortilla, a new store in Sicklerville, is just good eating south of the border."
• "Very fresh, and very good food... moderately priced. The blackened chicken is my favorite."
• "The food is always fresh and delicious."
• "The quality of food is also the best it’s ever been!"

Cons:

• "One of the worst experiences that I had. Food quality and taste was horrible!!!"
• "Easily the worst burrito I've had in my life."
• "By far the worst street tacos ever. Orderd the California sunset on flour tortillas with a side of guac. Chicken was cold and dried out, missing the melted jack cheese, tortillas were stale and the guac was brown. Expensive tacos which were disgusting."
• "Chicken in the chicken ranch burrito was overdone and dry."
• "The food was disappointing. I had a bowl and my husband had a burrito; they were both dry, lacking flavor, and barely warm."
• "The tacos were so soggy. The hard tacos were so soft they fell apart before I even opened the wrapper, shells were cracked into many pieces."
• "the food was cold. It had no flavor, it was not well cooked .. I really do not recommend it .. the most horrible fast food restaurant I could have had."

Customer Service

Pros:

• "Brand new owner, Aaron, was working the cashier. Aaron was engaging, friendly and knowledgeable for our first time here."
• "The customer service is amazing. Everyone goes above and beyond and they are under amazing management with Aaron."
• "Ordered on the app and picked up shortly after. The girls behind the counter helped me double check our order, which was great!"
• "Yummy food and awesome staff. I must say...i believe it was Matt (bearded guy) who took our order has exceptional customer service skills."
• "The current (new) owner and staff are now my favorite when it comes to service."
• "The staff was very friendly and helpful, and the service was fast."
• "The Staff and the Owner are all very friendly and are very receptive to my Wife's requests."

Cons:

• "First time, employees were kind of rude in there demeanor and the way they spoke."
• "No flavor small portions unfriendly staff. Will not come here again spent $45 on burrito and a bowl and kids meal."
• "Horrible everybody had a frown on their face and was rude."
• "Went in and they messed up my order. I told them and they said sorry and that's it."
• "Man at the register wasn't very helpful. It was our first time there and it was like pulling teeth to get any information out of him."
• "Sadly service sucked was treated very rudely by staff."
• "Big shout out to the employee loudly talking about how 'this is why I’ll never eat the food here' and how 'the food is so gross especially the chicken because it smells' as they made my chicken burrito."

Cleanliness

Pros:

• "The service is top-tier and their restaurant is spotless!"
• "Everything was clean and organized which made it super helpful when going through their WALL of sauces!!"
• "The place is very clean and well kept."
• "Entire establishment is very clean and plenty of seating."
• "First time costumer, this place has wonderful customer service, an extremely clean environment, and the owner was beyond polite."
• "The place is sparkling clean and Aaron is an amazing young man."
• "Inside they have a wall with a wide variety of different sauces. Very impressive."

Cons:

• "Place was dirty gave me watery queso with a hair in it."
• "I ordered 2 bowls today one for me and one for my daughter for take away. When I got home- midway through there was a long black hair caught in the rice."
• "Place was not clean and the food quality was terrible!!!"
• "Went to Sicklerville, NJ location on 4-7-22 at 6PM. The store was absolutely disgusting! There were no people there and every table was dirty except for one."
• "Staff was nice and quick to take my order, however most of the tables in the dining area were not wiped down and floor wasn’t swept under the tables."
• "Place was dirty gave me watery queso with a hair in it."
• "1st time: once I finished my delicious meal, I observed one of the workers refilling the cabbage slaw with bare hands (no gloves)."

Value

Pros:

• "Paid $11 for a fully loaded bowl with steak, chips and guac, and a drink. What a deal."
• "With drinks, our order came to $40 which is not bad for three people."
• "And best part $20 bucks total for both!!"
• "But the queso and value was great, plus they have Pibb."
• "The Tacos are amazing love the corn flour!"
• "The food is delicious, the workers are super nice and helpful, and I just all around love coming here!"
• "The Food is outstanding and always fresh!"

Cons:

• "I spent $18 for 3 street tacos, a small rice n beans n a soda... so this will be a once a month stop."
• "Polite staff, good food in 2 min or less, but very overpriced for meager portion size."
• "Your ripping people off I paid 16 dollars for a salad basically got all spring mix."
• "The food was not. I spent $25 on tacos & I ended up throwing some of them away."
• "No flavor small portions unfriendly staff. Will not come here again spent $45 on burrito and a bowl and kids meal."
• "3/10 wouldn’t recommend. Staff is nice and helpful. Really friendly. Food is subpar."
• "The California screaming burrito was anything but screaming. Maybe screaming Where's the meat?"