"The restaurant had a cozy ambiance and friendly service. The food was delicious, with standout dishes like the spl chicken briyani and pakodaโs."
"Everything that was served was authentic and excellent in taste."
"The Kabob Mix and Tawa Chicken we ordered were just as tasty as we remembered, with flavors that brought back memories of past visits."
"Food is awesome. We really enjoyed Vegetable hyderabadi biriyani madras chicken tikka."
"All the items in the buffet were excellent. The goat briyani, chicken briyani, crab curry, fish, several chicken items - all are perfectly balanced in taste, texture and in cooking."
"Superb food, try the special fish dish and mutton sukha for starters from the menu..chicken lollypop and biryani as well."
Cons:
"Goat Biriyani is extremely ๐คฎ๐คฎ๐คฎ bad and smells rotten."
"Non veg each and every meat smelled horrible...they don't wash it properly."
"It was dry, salty and tasted bland."
"The food trays are empty and the ones that have food are cold and disgusting."
"We had to throw away entire Biryani tray as food was very salty so unable to eat."
"The taste failed to impress, except for the Chicken Korma."
"Overall not worth for the money."
Service
Pros:
"Service is good and friendly."
"Yesterday, we received the utmost top tier service by Ram, Sai, and Saurav."
"The manager is very welcoming and offered a good private room for us."
"A special thanks to Vijay (manager) for his excellent customer service ( out of the world), very organized and accommodating any requests."
"Oh staff was so friendly and were so helpful."
"The staff provides good service. They are friendly and very accommodating!"
"The staff is friendly & welcoming. Our every need was taken care of with a smile!"
Cons:
"I received really awful service here!"
"Horrible service."
"They were very hesitant to take away used plates from tables or not even bothered that shows their poor customer care."
"The guy at reception doesnโt have any respect for customers."
"The guy who picked up the phone at the restaurant in Edison said that he's too busy to answer my questions and kept hanging up on me."
"Worst part is the attitude of the manager, he was not bothered to listen to the host for the problems they encountered."
"Pathetic service and rude."
Price and Charges
Pros:
"When I complained, they reluctantly gave 10% off the bill."
Cons:
"They put additional charges 15% as gratuity without asking the customer permission."
"Not sure if they charging the customer with correct NJ tax code."
"They have 18% gratuity amount also for 4 + guests."
"They charged an additional 5% fee for credit card usage, which they never communicated."
"They were charging $16.99 even for 4 year old kid, how much a 4 year old is going to eat."
"A $69.99 plus taxes which is not more than 8% transaction became $90 with unknown charges such as credit card charge and 18% gratuity for doing nothing."
"Adding 15% as automatic gratuity for buffets is little weird."
Ambiance and Cleanliness
Pros:
"There's a great ambiance to the place and I would recommend it to anybody because I can guarantee that there is a dish for everyone, even kids."
"Mirchi menu contains perfect combinations of all verity Indian food options to choose from for the food lovers in east coast region of USA."
"If you want to be treated royally, with tasty food, and feel like you're in India, don't hesitate to visit the Mirchi Homestyle Indian Cuisine."
"Loved the ambience and the feel of Eat In restaurant."
"The food is usually great and the ambience is fabulous."
"Mirchi's charm lies not just in its delicious food but also in its warm hospitality."
"Nice ambience."
Cons:
"The main issue was that the AC was not working at all, and they didn't have adequate fans also."
"A/C did not work for the whole time."
"The windows, blinds, and floors were filthy and the service was non-existent."
"The restaurant was a mess."
"The cleanliness standards were also disappointing."
"The restaurant and the restroom inside are unclean."
"The hygiene standards at this place are the worst I have ever experienced."
Event Hosting
Pros:
"The banquet has good space."
"We recently hosted a birthday party in their banquet hall for 50+ guests. It was a wonderful experience."
"The arrangements for the banquet hall came out excellent."
"Very pleased with the support of the stuff and getting the event organized."
"Great place for a weekend buffet and we had our daughterโs birthday party at their party hall."
"Highly recommend to consider if you have an event and would like to leverage the buffet with multiple options."
"Food was extremely good- All the guests enjoyed the food and it was mild as well since it was a kid birthday party."
Cons:
"I will never go to Mirchi again. It is a rip-off."
"I strongly recommend against anyone booking their banquet hall for any events - you will surely have a bad experience."
"The hall was booked, the ac was not working and there were nearly 40 guests suffocated thru the party."
"Very poor service and food quality on the event."
"I would never go back to this place."
"I will not recommend this restaurant to anyone! They are absolute frauds!"