Namli Mediterranean & Turkish Cuisine Reviews Summary

Customer Service

Pros:

• "Hands down the best customer service!"
• "Service was perfect, staff was so friendly, helpful and smiling."
• "The service has always been friendly and quick."
• "The service is really nice – the waitresses are very friendly."
• "They had wonderful service, who work really hard and are the best waiters!"
• "Service was friendly and helpful with ordering."
• "The service staff are attentive and take great care in their work."

Cons:

• "The waitress told us to sit if only we eat fast and get out by 6pm."
• "I was very disappointed with this restaurant... She seemed to be far more interested in making sure she got a tip than that we had had an enjoyable experience."
• "The waitress was rude and not professional."
• "I didn’t tip because the lady who came to collect the bill was not the guy who served us."
• "Food was really delicious which we ordered but service was not good enough so server was not well educated about ingredient of dishes."
• "Telling me how much I should tip tbh this wasn’t nice and unexpectedly rude."
• "Great food but terrible customer service."

Food Quality

Pros:

• "The food and service absolutely amazing."
• "Everything was extremely fresh with excellent seasonings."
• "The food was also the best I have ever had."
• "Everything was fresh and tasted delicious, better than neighboring Mediterranean restaurants."
• "The lamb kebob was especially flavorful and unique, and the chicken was juicy and tender."
• "The kebabs were the star of the plate. Soft, Juicy, delicately seasoned yet had pronounced medley of flavors."
• "The food it’s incredible tasty authentic whatever you want to call it."

Cons:

• "I ordered coffee, received it in a dirty cup."
• "I was excited about the Turkish coffee but it didn't live up to my expectations."
• "For entrees, we had fish (branzino and salmon) which lacked flavor."
• "Not main entrées we order beef steak missing flavor, chicken steak."
• "Was not a fan of the adena kabob in yogurt."
• "The meat didn’t have any authentic Turkish flavor. The meat was tender, but bland! It had no seasoning whatsoever!"
• "Very pricy, the shawerma meat is a processed meat tastes really bad."

Ambiance and Cleanliness

Pros:

• "This place is maybe the cutest and nicest fine food place in New Brunswick."
• "The place is family owned and run and has ample seating inside and outside."
• "The restaurant also was clean and spacious, with a nice ambiance and clean bathrooms."
• "The atmosphere is very nice as it is clean and welcoming."
• "The general atmosphere was also really nice, everyone was happy and enjoying the experience."
• "The restaurant interior is modern and charming, has a clean look and feel, and has several tables on a nice outdoor terrace."
• "The ambiance was very cute and clean."

Cons:

• "COVID practice is non-existent."
• "The kazandibi was good but the baklava was stale."
• "Nothing tastes delicious."
• "Meat under cooked."
• "Our small 4-person table was completely ignored while two birthday party groups were taken care of."
• "Service can be quite slow and the restaurant could be cleaner."
• "The salad the kebab platter came with had no oil or any dressing on it so I didn’t eat it."

Value for Money

Pros:

• "Food is a little pricey, but usually well worth it!"
• "The prices speak to the quality and amount of food!!"
• "Very affordable for such a 5stars quality."
• "The prices are really reasonable when I compare with the other Turkish restaurants in the area."
• "Lots of food at a very fair price."
• "Lunch special is very affordable and plenty food, you won't leave hungry."
• "The family platter is an amazing deal and can easily feed 6 people with big appetites."

Cons:

• "Some dishes are pretty obviously too expensive ($7.50 for french fries??)"
• "18% tips was charged for a table of 2 without any prior notice on the menu or anywhere else."
• "Very pricy, the shawerma meat is a processed meat tastes really bad."
• "Fifth star withheld for staff which could be more welcoming for the prices they charge."
• "The prices were a little bit high."
• "A little overpriced and 18% mandatory tips already added to the bill."
• "Food is overpriced and not worth the money."