Rumi Turkish Grill Reviews Summary

Category: Turkish restaurant

Address: 67 Greene St, Jersey City, NJ 07302, USA

Phone: +12013321010

Rating: 4.2
based on 200 reviews.

Customer Service

Pros:

  • "Great customer service as well- I had a very minor mistake with an order one time and was given a free desert for the minimal trouble."
  • "We were taken care by Ali and he was very kind and patient enough in helping us to choose the item for order."
  • "The owners and staff greet their guests with warmth and attentive appreciation!"
  • "Ilkan served us, and he is amazing. He was very friendly, and welcoming."
  • "Our server was extremely friendly!"
  • "Staff were friendly and helpful, patiently answering all of our questions."
  • "Extremely friendly staff. Very yummy kebabs."

Cons:

  • "The service was a bit slow and took long for the servers to come around even though the restaurant was not very crowded."
  • "She was rude and wasn't accommodating at all."
  • "Server was so rude and nasty never seen in our entire life."
  • "Service is rather slow."
  • "The service is bad the food is bad they not welcoming the fasting people in Ramadan and very rude."
  • "OMG rude nasty worst server ever RUINED MY WIFES BIRTHDAY."
  • "Extremely poor service. Very very rude customer service."

Food Quality

Pros:

  • "Both our portions were just the right size."
  • "The quality of meat is very good."
  • "The Lahmacun and pide were like the ones I used to eat in Turkey."
  • "Flavors of all the foods exceeded our expectations."
  • "Their salads are to die for and very tasty."
  • "The food was fresh and delicious: the tabuleh, the babagunash and the lamb, the bread, grapes leaves."
  • "All of the dishes are so fresh and healthy."

Cons:

  • "The food served was super chilled."
  • "The food is a WASTE of money; too expensive and distasteful."
  • "The food arrived quickly but didn’t have much flavor."
  • "The food was terribly presented. It didn't taste good at all."
  • "The meat was too dry and the food was simply bland with no soul at all."
  • "The beef, chicken rice was clearly heated and dry / old - BAD."
  • "The food tasted bad, was undercooked burned from outside and not cooked from inside."

Ambiance

Pros:

  • "Decor is nice without being pretentious or cloying."
  • "Beautifully decorated, sunny corner cafe near Hudson waterfront in Jersey City."
  • "The inside decor and atmosphere were very warm, cozy and pleasant."
  • "Atmosphere was homey and the decor was kind of cute and pleasant."
  • "The left room where we dine is decorated with picture frames on light green painted walls giving it a very calm relax atmosphere."
  • "Environment is nice and clean."
  • "The ambiance made it an appealing stop for lunch."

Cons:

  • "Once they served us the food they turned down the lights to a mere 5% where we had to ask them to turn it up as we were still eating food."
  • "Parking is headache...it takes few turn around the blocks."
  • "Parking is rough. You might want to walk here from one of the stations."
  • "The atmosphere is cramped, unusually lit, and uninviting."
  • "The ambience is rather modest, but cozy, a typical Istanbul downtown atmosphere."
  • "Bring your flashlight if you are of age like us, it's a little dark in there.🙃"
  • "The place was clean but very dull to look at."

Value

Pros:

  • "For $30 I was hoping for something a bit better."
  • "Prices are very cheap compared to Lezzet."
  • "Quite affordable for the quality."
  • "Price for the lunch is very reasonable."
  • "Lunch offers a great value with one appetizer+entree+beverage for just 12.95!"
  • "The prices are fraction of what you pay in Manhattan."
  • "Parking was easy."

Cons:

  • "If you are marketing yourself as Turkish Grill, act like one."
  • "They switched the dipping bread from this amazing Turkish bread to plain pita to save on costs."
  • "Went here for the first time yesterday and they were okay but very pricey."
  • "Very over priced for low quality food."
  • "The shrimp kebab which cost me almost 20 bucks and the dish came with only 4 shrimps."
  • "Two kebabs of any kind are about $15-$16 which for a few chunks of meat is a bit ridiculous in my opinion."
  • "The food prices have changed drastically. A combination platter that used to cost around $33 2 years ago now costs $42 with same quantity and portion."

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