"Great customer service as well- I had a very minor mistake with an order one time and was given a free desert for the minimal trouble."
"We were taken care by Ali and he was very kind and patient enough in helping us to choose the item for order."
"The owners and staff greet their guests with warmth and attentive appreciation!"
"Ilkan served us, and he is amazing. He was very friendly, and welcoming."
"Our server was extremely friendly!"
"Staff were friendly and helpful, patiently answering all of our questions."
"Extremely friendly staff. Very yummy kebabs."
Cons:
"The service was a bit slow and took long for the servers to come around even though the restaurant was not very crowded."
"She was rude and wasn't accommodating at all."
"Server was so rude and nasty never seen in our entire life."
"Service is rather slow."
"The service is bad the food is bad they not welcoming the fasting people in Ramadan and very rude."
"OMG rude nasty worst server ever RUINED MY WIFES BIRTHDAY."
"Extremely poor service. Very very rude customer service."
Food Quality
Pros:
"Both our portions were just the right size."
"The quality of meat is very good."
"The Lahmacun and pide were like the ones I used to eat in Turkey."
"Flavors of all the foods exceeded our expectations."
"Their salads are to die for and very tasty."
"The food was fresh and delicious: the tabuleh, the babagunash and the lamb, the bread, grapes leaves."
"All of the dishes are so fresh and healthy."
Cons:
"The food served was super chilled."
"The food is a WASTE of money; too expensive and distasteful."
"The food arrived quickly but didn’t have much flavor."
"The food was terribly presented. It didn't taste good at all."
"The meat was too dry and the food was simply bland with no soul at all."
"The beef, chicken rice was clearly heated and dry / old - BAD."
"The food tasted bad, was undercooked burned from outside and not cooked from inside."
Ambiance
Pros:
"Decor is nice without being pretentious or cloying."
"Beautifully decorated, sunny corner cafe near Hudson waterfront in Jersey City."
"The inside decor and atmosphere were very warm, cozy and pleasant."
"Atmosphere was homey and the decor was kind of cute and pleasant."
"The left room where we dine is decorated with picture frames on light green painted walls giving it a very calm relax atmosphere."
"Environment is nice and clean."
"The ambiance made it an appealing stop for lunch."
Cons:
"Once they served us the food they turned down the lights to a mere 5% where we had to ask them to turn it up as we were still eating food."
"Parking is headache...it takes few turn around the blocks."
"Parking is rough. You might want to walk here from one of the stations."
"The atmosphere is cramped, unusually lit, and uninviting."
"The ambience is rather modest, but cozy, a typical Istanbul downtown atmosphere."
"Bring your flashlight if you are of age like us, it's a little dark in there.🙃"
"The place was clean but very dull to look at."
Value
Pros:
"For $30 I was hoping for something a bit better."
"Prices are very cheap compared to Lezzet."
"Quite affordable for the quality."
"Price for the lunch is very reasonable."
"Lunch offers a great value with one appetizer+entree+beverage for just 12.95!"
"The prices are fraction of what you pay in Manhattan."
"Parking was easy."
Cons:
"If you are marketing yourself as Turkish Grill, act like one."
"They switched the dipping bread from this amazing Turkish bread to plain pita to save on costs."
"Went here for the first time yesterday and they were okay but very pricey."
"Very over priced for low quality food."
"The shrimp kebab which cost me almost 20 bucks and the dish came with only 4 shrimps."
"Two kebabs of any kind are about $15-$16 which for a few chunks of meat is a bit ridiculous in my opinion."
"The food prices have changed drastically. A combination platter that used to cost around $33 2 years ago now costs $42 with same quantity and portion."