Té Company Reviews Summary

Category: Tea store

Address: 163 W 10th St, New York, NY 10014, USA

Phone: +19293353168

Rating: 4.8
based on 104 reviews.

Tea Quality

Pros:

  • "The Taiwanese mooncakes are phenomenal! So light and flaky and not overly sweet."
  • "The tea is OUTSTANDING."
  • "Authentic & modern yet cosy teahouse serving quality taiwanese oolong teas and delicious freshly made savoury and sweet snacks."
  • "A wonderfully tranquil tea drinking experience, I enjoyed the ambience as much as I did my roasted Green Sanctuary oolong tea and pineapple linzer cookie."
  • "The Oriental Beauty—the champagne oolong—was delicious."
  • "The tea of course was phenomenal. Such a great range of options from light and fruity to full-bodied and smoky."
  • "Definitely authentic Taiwanese flavors!"

Cons:

  • "The tea was okay but the cookies are def overpriced."
  • "The dessert was great, the tea was below average quality, very disappointed as so many over rated reviews."
  • "At best, mediocre tea."
  • "The tea doesn’t have any flavor, they refill the same pot tea to different customers."

Service

Pros:

  • "Very comfortable vibe, amazing service from highly knowledgeable and friendly staff."
  • "The service is amazing. The place is quiet and relaxing, perfect for a catch up with friends or a date."
  • "Elena and the staff have always been friendly and willing to share their knowledge as well."
  • "The workers are all so kind & courteous!"
  • "The staff was wonderful and make the experience too. Sweet, attentive and detailed."
  • "The server and tea maker were very hospitable and kind."
  • "The service is friendly, knowledgeable and attentive."

Cons:

  • "Highly not recommended."
  • "Not worth the price or the 2 hour wait time."
  • "However I don’t like the service because I have to ask what does each of the on-display cookies represent."

Ambiance

Pros:

  • "The tea shop offers a cozy and tranquil atmosphere, making it the perfect spot to unwind with a cup of tea and a book."
  • "Amazing little place, thoughtful and lovely decor."
  • "It's a peaceful spot but can get crowded on the weekends so it's best to come during the week with a good book."
  • "Ambiance is cozy and intimate."
  • "Cozy, intimate vibe."
  • "Such an elegant, minimalist tea experience, hidden from the street and worlds away from the city."
  • "Small space, relaxing and beautiful interior, very kind staff, will be back!"

Cons:

  • "Tiny hidden shop that only has a few tables."
  • "The space is very small so it could get crowded at times."
  • "We came here on a Saturday afternoon and it was crowded. The wait was long, over an hour."

Value

Pros:

  • "Also, it is not as expensive as some other teahouses."
  • "Mind you its not cheap, but it's got to be the most worth it treat to have some quiet time to yourself or a nice chat with a friend."
  • "Worth going to and for the quality of product and specificity of it it's a deal in my opinion."
  • "What's more amazing is that their pricing is very reasonable, $12-$20 for 3 brews."

Cons:

  • "The tea was okay but the cookies are def overpriced."
  • "However, the accompanying biscuits were quite dry and crump(y). Biscuits were quite expensive considering their size and quality."
  • "My only complaint is that the pineapple cakes are small (really 1 bite-sized)."

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