Chazz Palminteri Italian Restaurant White Plains Reviews Summary

Service

Pros:

• "Our waiter Juan, from West London had us feeling like royalty!"
• "Tomas provided great service and checked on us often."
• "The customer service was outstanding. We’ll definitely be back!"
• "Chris the manager was great as well very friendly very accommodating."
• "Our waiter Juan was incredible. So attentive, kind, funny and knowledgeable about the wine and menu selections."
• "The staff were super friendly and always made sure we were good."
• "Excellent service by Will."

Cons:

• "The service is incredibly slow."
• "Service was incredibly slow and we had to try and flag down our waiter for minutes to get the check."
• "Encountering a manager who displayed rude behavior."
• "Unprofessional conduct from management detracts significantly from the dining experience."
• "Check your bills. They charged us for an extra drink."
• "The hostess was rather uninviting with her stare."
• "The wait staff seemed timid and hostess seemed lost."

Food Quality

Pros:

• "Entrees were spot on and I was not disappointed."
• "The food was spot on excellent appetizers as well as main courses outstanding."
• "Every single dish was top-notch."
• "The food did not disappoint."
• "The food is consistently fantastic! Every dish is prepared and served with care."
• "The food was delicious and the drinks were amazing."
• "The food is great... Perfectly cooked."

Cons:

• "The food quality isn’t good for the price."
• "The steak consistently arrives overcooked."
• "The Seafood dish was watery and scallops tasted like they were thawed out too quickly and tasteless."
• "The baked clams were tasteless, lots of breadcrumbs, poor quality and honestly left a horrible taste."
• "The fried calamari was tough and the chicken parmesan was just okay."
• "The pasta lacks depth of flavor."
• "My eggplant rollitini was not cooked throughout, it was cold, the cheese laying on top un melted."

Atmosphere

Pros:

• "Everything from the service to the food and atmosphere is top-notch."
• "The white table cloths and sounds of Frank Sinatra offered such a wonderful experience."
• "The atmosphere is elegant especially if you want something a bit fancier."
• "Music and decor give off a classy vibe."
• "Found it to have a nice ambiance. Very much so felt like I was in an NYC restaurant without the drive into the city."
• "Such a romantic atmosphere!"
• "The atmosphere was inviting."