Mamo Reviews Summary

Food Quality

Pros:

• "The food not only fresh from the oven, but beautifully prepared by chef."
• "The food was so so delicious (truffle lover friendly environment!)"
• "Wonderful food and great wait staff."
• "The food was very good, we really enjoyed the truffles pizza which was perfect."
• "The food and wine are excellent."
• "Every time the food has been great - I’ve especially enjoyed the various truffle pastas that they have."
• "The white truffle pizza was tasty."

Cons:

• "However, our entrees came out within about 10 minutes of ordering, which as we are people that enjoy savoring dinner was off-putting."
• "Tagliatelle carbonara, not so good, they put sour cream or similar, it's not how carbonara is supposed to be!"
• "The pizza stood out with truffle flavor, the crust was bland, soft and undercooked."
• "Swordfish carpaccio was fresh however a little blend."
• "Food was blend and overpriced for what it's worth."
• "The food was completely underwhelming and overpriced."
• "Nothing absolutely nothing is good there, even desserts taste like there’s tap water or something."

Service

Pros:

• "Great service."
• "Amazing service, high quality food and such a warm hospitality!"
• "The service was just excellent."
• "The staff at Mamo couldn’t be sweeter or more accommodating!"
• "Rubén was such an incredible waiter. He was very attentive to us."
• "Pierre and Brianne were extremely warm and welcoming when we showed up in casual attire and soaked to the bone."
• "The staff are some of the friendliest that we have ever encountered."

Cons:

• "Quite frankly, the staff was very inattentive, so overall the service was terrible."
• "The server took a very long time to take my order."
• "They clearly did not want to service me because I was one person."
• "Service was also lackluster."
• "Service was OK at best—had to ask for bread/menu/water multiple times."
• "The employees insisted more than 5 times, forcing us to order the main course, but we were still at the starters."
• "The communication between waiting staff wasn't very good, definitely need to pay more attention to food allergies."

Ambiance

Pros:

• "It is a nice place to have dinner with the light down and good music."
• "The upstairs seating area is cozy, chic, great lighting, and vibrant without being loud."
• "Beautiful decoration, with a cozy light and delicious menu."
• "Very cute little Italian spot- beautiful interior and the best service I've received in a restaurant in NYC, bar none."
• "Mamo definitely creates a similar vibe which makes you forget you are in NYC."
• "Awesome food with a really nice upscale ambiance inside."
• "The interior ambiance is captivating with its cool nostalgic decor."

Cons:

• "Street Parking is almost impossible to find."
• "The 'manager' and his team of hostesses are untrained in basic hospitality principles."
• "Overall, the place felt like a big apartment transformed into a restaurant."
• "We were seated at a table where our chairs were persistently bumped and kicked, disrupting what should have been a relaxed dining experience."
• "The entire restaurant was loud and our table HAD to shout to even be able to hear each other."
• "Quite a dark restaurant and not a place for a quiet meal so maybe not ideal for some."
• "No one offered us to sit at the bar and have a drink, or gave us a table, even though the place was completely empty."

Value

Pros:

• "We ordered prefixed menus for 28$: appetizer, main dish, dessert, pretty good price in my opinion."
• "It’s pricey, but well worth every penny."
• "Worth every cent!"
• "Prices are reasonable."
• "Good value for the money!"
• "I loved that they had a prix fixe meal for $28 and it included a starter, a main, and a dessert."
• "This is a must try place that is worth the price."

Cons:

• "It is a little bit too pricey for what you get."
• "Food was blend and overpriced for what it's worth."
• "Both were good but a bit overpriced vs the same quality (or better) at lots of other top notch NYC Italian restaurants."
• "The food was completely underwhelming and overpriced."
• "Although a little pricey, the food was delicious and the portions were large."
• "It's pretty pricey."
• "The tables were cramped, the service was awful, and the manager was even worse."