Los Jalapeños Bar & Grill Reviews Summary

Food Quality

Pros:

• "Jalepeno is the freshest, most delicious food."
• "The pork chimichanga and it was amazing."
• "The food is delicious, authentic, fresh."
• "The food is phenomenal."
• "Their food is so generous both in terms of the portion sizes and in terms of the quality of the ingredients used."
• "The food was amazing."
• "The food and drinks were wonderful."

Cons:

• "The food was cold and overcooked."
• "The mole sauce was not good."
• "The tacos were nasty and stale."
• "The tortilla chips were stale, sauce was tasteless."
• "Everything was very bland, absolutely no flavor!"
• "The food presentation is awful. The food is down right nasty."
• "The food was extremely bland."

Service

Pros:

• "The staff is very helpful and very family-friendly."
• "Service is always great, friendly and attentive."
• "The staff is friendly and service was great."
• "Attentive service all make for a restaurant that I would return to."
• "Service was how it should be top notch."
• "Service was excellent!"
• "Great atmosphere and super friendly wait staff."

Cons:

• "I was told by the manager I could not get a refund and he would not replace the order."
• "Terrible service and when my tacos did come there was a shredded piece of paper in my tacos."
• "The service was the worst I have ever experienced."
• "The service was slow and inconsiderate at best."
• "Service was extremely slow."
• "The service at the bar is horrible."
• "The service was so terrible I won’t return here."

Ambiance

Pros:

• "There was a nice breeze, it was shaded in the early evening, relaxing music, and Mango Margaritas."
• "Unexpectedly nice atmosphere."
• "A very casual atmosphere with cultural music in the background!"
• "The atmosphere is warm and the staff is welcoming."
• "It was a great atmosphere with good service."
• "It boasts an open and well decorated atmosphere as well full bar."
• "The atmosphere, food, and service was 150% on point."