Kelsey & Kim's Southern Cafe Reviews Summary

Service

Pros:

• "Our waiter Keith was the best. He did an excellent job of making sure we were taken care of."
• "The service was great. Food came quickly and when I tell you we licked the plates clean."
• "Nakesha was very professional and the order had everything nothing missing. She gave an awesome customer experience."
• "Our server was very nice and welcoming and we will definitely be back soon."
• "The servers was Great! The food was filling and delicious."
• "Keisha, the young woman who took our order, was so pleasant!"
• "Our server Ke'Vonna was very pleasant, knowledgable and attentive!!"

Cons:

• "However, our waitress was trash! She took very long to bring out our drinks and drinks!"
• "It took them forever to even ask us what we wanted to drink."
• "The service we received was horrible and if we didn't pay in advance, we would've cancelled our order and went elsewhere."
• "Service was less than poor, food wasn't even warm, and the wait was unacceptable."
• "The staff here isn't pleasant and welcoming at all."
• "I REFUSE TO EAT THERE!! I am traveling from Augusta GA. The hostess has a HORRIBLE ATTITUDE!"
• "The lady was rude & impatient on the phone & in person."

Food Quality

Pros:

• "The macaroni and cheese was delicious. (Even better than my mother's, but don't tell her.)"
• "This food warmed our souls... We will be back"
• "The catfish was very well seasoned."
• "The food is phenomenal specially the grids OMG so tasty and flavorful it’s like a party on your mouth."
• "Their pancakes are in my liking: light, fluffy, bouncy, not cakey at all!"
• "The fried chicken dark meat dinner with cabbage and macaroni and cheese side dishes was everything."
• "The food was freshly made to order and quite delicious!"

Cons:

• "The food was mediocre at best, portions small to average and the service very entitled and poor."
• "The beef ribs were full of fat and overcooked."
• "The food was very, very, very salty the pork chops the collard greens."
• "The fried chicken was huge and the potato salad looked so wet as if milk was inside."
• "Food was good but not worth the cost, 60 for breakfast is a bit pricey for 3 meals!"
• "The food was of poor quality."
• "The mac & cheese fell short for us because it was mostly macaroni than cheese."

Ambiance

Pros:

• "You can tell they strive for a comfortable, welcoming environment."
• "This location is cozy and relaxing. The music played was the 90's slow jams."
• "Excellent ambiance, home feeling, the service is very casual like and the community people are all hanging out having fun."
• "Great little family owned restaurant."
• "Warm and welcoming atmosphere."
• "The place was cozy."
• "Decor is nice. Clean and well kept, comfortable and sufficiently laid back without removing its semi-formal feel."

Cons:

• "The jury is still out on the dine in section. It's been closed every time I visit."
• "No dining in right now."
• "The area with folk begging wasn't something I wanted to have to deal with while going to try this restaurant."
• "It’s overpriced, it’s far from everything in AC."
• "The atmosphere was very loud the cook was loud."
• "The music is super loud."
• "The restaurant is casual and has a younger crowd."