Bear Brook Valley Reviews Summary

Category: Wedding venue

Address: 23 Players Blvd, Fredon Township, NJ 07860, USA

Phone: +19732411001

Rating: 4.7
based on 69 reviews.

Staff and Service

Pros:

  • "The staff was accommodating, ensuring that all photography needs were met with grace and efficiency."
  • "Rebecca, our day attendant, asked us every 20-30 minutes if we needed anything."
  • "The staff was friendly and courteous."
  • "Her staff provided excellent service all night."
  • "The entire staff was friendly, helpful, and accommodating."
  • "The staff were friendly and provided great service throughout the night."
  • "The staff were incredibly helpful and accommodating and made me feel both special and comfortable as the bride."

Cons:

  • "We've been left in the dark, lack of transparency, being told we're only taking care of immediate parties first."
  • "The venue is run poorly and understaffed and it shows."
  • "It's unfortunate that their lack of professionalism on the business dealings made the planning process so painful."
  • "As a bride I never felt they were there to make my day less stressful and they never went 'above and beyond' it’s more like bare minimum."
  • "A girl got fired for helping a person."
  • "Beautiful venue inexperienced service staff."
  • "They refused to honor the pricing they had given us in the package from our booking and again at our tasting."

Food and Beverage

Pros:

  • "All top shelf liquor, 30 beers on tap for the cocktail hour along a full size bar; our guests LOVED IT."
  • "Our food was spectacular, the cocktail hour was raved about."
  • "The best things about this venue are the grounds and most importantly- the food!"
  • "The food choices, drink pairings, and bar were fantastic."
  • "The grounds are gorgeous, the food was tasty and the dessert was divine."
  • "The bartenders made amazing drinks, the spicy marg was one of the best I've ever had!"
  • "The food was plentiful and delicious (my guests won't stop talking about it)."

Cons:

  • "Too much time between courses."
  • "The food came very late and we didn't know where or how to set up the lawn games."
  • "Most of the food at the cocktail hour was decent at best."
  • "The meat was cooked to perfection and very tender, but there wasn’t much flavor to it."
  • "Only con is I did feel that the bathrooms were skimped out on a little, in a place like this I would expect nice wooden stalls, some elegant chairs, floor length mirrors...not the metal doors like you find in your high school bathroom."
  • "Food was just okay, nothing really wowed us."
  • "Main course portions were small and cold when served."

Venue and Atmosphere

Pros:

  • "It's an absolutely stunning venue in Sussex County."
  • "The grounds are spectacular and were a gorgeous backdrop for our pictures."
  • "Everything about BBV is perfect. If you’re considering this venue, DO IT ❤️"
  • "Our ceremony happened next to their heart shaped lake and the reflection of the autumn foliage on the water behind us as we said our vows was stunning."
  • "The venue was absolutely gorgeous… the grounds are kept nice and tidy and is very scenic."
  • "The space was gorgeous, set in a gated community at the heart of an old golf course where you can find peace and quiet, as well as beautiful green hills, and a sea of stars above you on a cloudless summer night."
  • "It's very private and definitely hidden away."

Cons:

  • "The handling of the COVID-19 situation was most disappointing."
  • "Noisey side bar during speeches DJ needs to control."
  • "DJ was a bit loud, may have been the room, or that I'm just getting older, lol."
  • "2 bartenders for 225 people."
  • "They kept 80% of our money during the pandemic when they cancelled on us."
  • "We thought we would have the same professional experience despite this difficult year."
  • "Overall I am very disgusted with how the admins/management treated us by taking advantage of us in a vulnerable situation and lying to our face."

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