The Tides Estate Reviews Summary

Venue Aesthetics

Pros:

• "The venue itself is a photographer's dream, with stunning architecture and beautiful gardens providing endless opportunities for breathtaking shots."
• "This venue is stunning; the driveway invites you in, the lobby has a beautiful chandelier and a grand piano, and the grand ballroom’s lighting can be customized to your wedding color(s)."
• "The backyard offers two beautiful areas for ceremonies and amazing areas for formal photos."
• "At nighttime it is all lit up and looks like a fairytale."
• "The opulent chandeliers, soaring ceilings, and lavish decorations created a stunning backdrop for the evening's festivities."
• "The place is gorgeous and the staff are phenomenal!!"
• "The grand ballroom on the main floor offers the largest vaulted ceilings I have ever seen and looks amazing for photos!"

Cons:

• "The atmosphere did not live up to the amazing photos."
• "The dance floor was not. It was warped, when we told Tito about this he informed us it was from a cleaning accident."
• "The place is beautiful. Very unsafe driving if its snowing. Staff didn't shovel or salt the driveway."
• "Really disappointed with this place...they cared less about their customer and breached their contract to host another party under no justifiable reason."

Service Quality

Pros:

• "Every single member of the staff are helpful, and make you feel like your opinion, tastes and thoughts matter."
• "Most of the staff were extremely helpful, there were also some who were unwelcoming but good service overall."
• "Michael our coordinator went above and beyond."
• "The waiters were really accommodating."
• "Our Maitre'd, Michael, was hands down the best 'day of' person that I've ever had the pleasure of working with."
• "The management and staff of the venue go above and beyond to make your day seamless and incredible."
• "The staff greeted us with warmth and professionalism, making us feel welcomed and valued from the start."

Cons:

• "Food quality was equal to cafeteria food and the service was terrible."
• "We witnessed a tour being given of the venue during our wedding."
• "The staff took food orders while the bridal party was taking pictures so I didn't get to order food."
• "Bartenders at the bar didn’t seem very friendly."
• "the service was extremely horrific on my wedding day."
• "Multiple times, guests from the other event which took place on the lower level, were taking the elevator up to the 3rd floor and wandering around the bridal suite."
• "servers didn't come to clear empty glasses off table before serving dinner, including the champagne toast glasses, so space was tight."

Food Experience

Pros:

• "The appetizers were amazing! Open bar."
• "The food was delicious."
• "The food was excellence (loved the salmon) and they have such a wide variety to choose from."
• "Food was amazing! People could not stop talking about the food."
• "The salmon entree was excellent."
• "The food was AMAZING. We included the Viennese hour and it did not disappoint."
• "The food was UNBELIEVABLE! Best food ever!!!"

Cons:

• "dinner options listed filet mignon on menu but that's not what was served."
• "When we arrived to the cocktail hour the food looked nice, but was cold."
• "The eggplant parmigiana was terrible. It tasted like a low end frozen lasagna you would buy from Shop-rite."
• "Despite the rice being made last minute the food itself was disgusting."
• "At this wedding the appetizers were awful. Meat overcooked, clams and oysters sitting together. And seafood undercooked."
• "It was very plain tasting food that was served.The coffee was brown water, probably the worst coffee I have ever had, terrible!"
• "every cake we tried was frozen in the middle."