Address: 1850 Benjamin Franklin Pkwy, Philadelphia, PA 19103, USA
Phone: +12159632788
Rating: 4.3
based on 319 reviews.
Food Quality
Pros:
"Delicious & hot food ready at a respectable time."
"The Caesar salad was good but only two small pieces of anchovies."
"Food was amazing, left both parties very happy, and overall is a great dining experience, especially when looking for good steak."
"Everything was cooked perfectly!"
"The food was exceptional!!!"
"The food was delicious!! One of the best restaurant at hotels I stayed at."
"First time coming here and all I can say is the food was AMAZING."
Cons:
"The potatoes were undercooked."
"The Mac n cheese was the watery kind you get at wawa."
"Chicken sandwich was so overcooked it was inedible. Twice baked fingerling potatoes were raw."
"The steak we ordered, the 1855 NY strip on the bone, was mediocre."
"The steak, most important of all, came out cold and flavorless."
"The food actually made me a little sad. Steak frites were underwhelming."
"For a place that specializes in steaks, it was disappointing to get dry steak samplers."
Service
Pros:
"Service was polished but friendly."
"Our waitress Sarah was so kind and patient with me as I had a lot of questions about the menu."
"Our server Ross was immaculate and attentive, as well as the surrounding staff."
"Service was wonderful and great atmosphere."
"Staff is friendly, attentive and professional without giving that feeling of 'just doing it for the tip'. It appears as if they really enjoy their work."
"The service was prompt and friendly and the food was great."
"Service exceeded expectations. Everyone was polite and attentive."
Cons:
"Huge disappointment. Talk about slow and not very good."
"The kitchen can be a little slow, so this is not a place for a fast meal."
"Service is slow and forgetful and a touch unattentive."
"The service was slow and when food arrived it was missing items we had ordered or cooked completely wrong."
"The server was nice but the service was very slow!"
"But the service was very poor. Very slow, no sense of urgency whatsoever."
"Our biggest issue was with the service. There was basically none."
Atmosphere
Pros:
"Atmosphere is nice in the restaurant."
"Both outdoor and indoor areas have nice ambience."
"The decor is lush and cozy."
"The decor reminded us of a home setting and felt comfortable."
"Gorgeous interior and very knowledgeable staff."
"Cool art around the room and nice relaxing music in the background playing."
"The ambiance of the restaurant was pleasant, with different age ranges."
Cons:
"Strange mixture of styles for decor. No one style stands out. Very spacious dining area meant that each table has plenty of privacy whilst still being in an open plan dining area."
"Decorations are very basic, beige, and boring."
"The light fixtures were very dusty, but we made sure to get a table not underneath them."
"The managers hovers around the table, just off in the distance, enough to make you feel uncomfortable."
"Don’t be fooled by the interior. This place is definitely not a $60 a glass location not that upscale."
"Strange mixture of styles for decor. No one style stands out."
"The baby carrots arrived very soft, soaked in butter, and overcooked, lacking the desired freshness and texture."
Value
Pros:
"It was expensive but worth it for us on a very special day."
"Worth every penny."
"Pricing was extremely fair for products and services rendered."
"Everything was fresh and to my surprise it was inexpensive."
"Food was pricey which is expected at this type of restaurant, but very well worth it great quality."
"The food was delicious!! One of the best restaurant at hotels I stayed at."
"The portions were large and worth the price."
Cons:
"VERY high prices, but excellent food."
"For the price point, I don’t think it was worth it."
"We spent over $400 for a horrible dining experience."
"Overall for two people the bill was $117."
"It was 60 bucks to have someone bring that up to my room."
"The drinks are not cheap."
"Our bill was ridiculous right around $5000.00 dollars."