"The Indo-Chinese food is definitely worth trying, as are the masala dosas (South Indian)."
"Standout dishes include the aromatic Chicken Tikka Masala, the fiery Szechuan Chicken, and the indulgent Butter Naan."
"Delicious dishes, particularly the Murgh Korma and Paneer Makhani."
"The food is great for a decent price and almost every dish is incredible."
"Very delicious chaat and Indo Chinese food."
"Everything we ordered reminded of us back home."
"The food is absolutely delicious - especially the desserts as others have said."
Cons:
"The briyani... Well I don't think that was a briyani."
"We also found several pieces of hair on the food which was absolutely disgusting 🤢."
"The dahl tasted as if was raw and undercooked. Paaneer tasted like it was rotten."
"Lousy food. They should not keep south indian items as they don't know how to cook those."
"Do not order Garlic Naan from here I ordered last night The bread was like dry Afghan Naan."
"Butter chicken is sour and taste like very bad quality tomato soup."
"They have the worst chai ever!!!! It tastes like chai with water."
Service
Pros:
"Always very friendly with a smile on their face!!"
"Customer service and time management at a 5 star rating."
"Service was amazing, they took our order, brought us our food, plates, water, drinks everything we asked for."
"Really amazing customer service!"
"Staff is friendly and customer focused."
"As always, the food was delicious, but it’s great to know the people working there are kind and courteous."
"Great food and they give a very good quantity of sabjis."
Cons:
"Bad service. Nobody takes order on table."
"The new manager ended up yelling at us and threatened to start a fight."
"The front area person is not welcoming at all, very unpleasant, loud and impolite."
"Service can be better."
"Service was not acceptable."
"Please check your order if you are picking up. They tend to make mistakes."
"Would not recommend! Terrible service, no one to seat or take our order."
Cleanliness & Ambience
Pros:
"Clean place. With a very simple ambience."
"Space has plenty of seating and was very bright and clean upon arrival."
"The restaurant is clean and has ample parking space as well."
"From the moment you step through the doors of Moghul Express, you're greeted by a warm and inviting ambiance."
"Good ambience inside, customer service was fantastic!"
"The place is very clean, and well lit."
"The restaurant's interior is tastefully decorated, creating a cozy yet elegant atmosphere that is perfect for both intimate dinners and casual gatherings."
Cons:
"Place is very dirty and horrible mold type smell."
"Our plates were also dirty as were the bottom of our served dishes."
"I don't like the smell inside which is a bit of a put off for my kids."
"The place can get a bit noisy if you do plan to sit in and eat."
"Credit card payment has a fee, so beware of that."
"The seating area is not extremely huge."
"No water asked or provided."
Management & Operations
Pros:
"They are very considerate of catering to people with allergies."
"Also, there is plenty of space outside, so would request them to consider drive through. It might increase the sale."
"A simple acknowledgment of the delay along with a genuine apology can go a long way in fostering goodwill and understanding among patrons."
"They also have an app, that makes it super convenient to order and carry out."
"Highly recommend this location over the Edison branch!! The manager is superb!! He runs this place flawlessly!!"
"The place overall is spacious and clean."
"Manager is nice but I don't think knows how to run this place."
Cons:
"The inconsistency in estimated pickup times can leave customers feeling frustrated and inconvenienced."
"The online order is usually lost by the restaurant and not ready."
"The restaurant always operates in the 'chaos' mode."
"We were a group of 14 people & they refused to put the tables together for us."
"No table service, unnecessary delay and still."
"Very poor service and bad food. Breads arrived cold on the table and the server when told averted eyes and stayed away from the table."
"The service is so so - you will likely find the servers with deadpan faces hunched over their phones."