Chili's Grill & Bar Reviews Summary

Service

Pros:

• "The server was attentive, knowledgeable and answered questions."
• "The staff was friendly."
• "The manager on duty was really helpful and seemed very attentive to the entire restaurant."
• "Server was attentive and happy."
• "Michelle was our waitress she was wonderful awesome sweet on time on point with everything."
• "Staff is very friendly and the food came out pretty quick."
• "Service was great. Connor did an amazing job."

Cons:

• "We waited for the server to come and she did once just to refill drinks."
• "Food was cold. Service was lousy, she was too busy bs ing with the hostess."
• "The waitress was absolutely horrible & nasty."
• "No one came to our table to even say someone will be with you shortly."
• "Because the serve was horrible and the waitress was not talking to us and my daughter didn't have her drink refilled."
• "We were sat and no one came to our table for 15 minutes to even greet us/get a drink order."
• "Waitress was nice, but management was a no show."

Cleanliness

Pros:

• "The restaurant was clean and a pleasure to be in."
• "Ate here out on the patio and the food and service were excellent."
• "The restaurant was clean and the food was very good."
• "Restaurant was very clean."
• "Always love Chili's, this one has great and friendly staff, Food was amazing too!"
• "This is the Chilis we usually go to. Not only is their food always good, but their service is good and fairly quick."
• "Good food, fast and friendly service."

Cons:

• "I was given 4 dirty plates and knives."
• "The chairs and tables were sticky and can see the wash cloth residue dried on the chair!"
• "COCKROACHES crawling in the corners by the windows."
• "The restaurant (we just left at 11:30pm) was very dirty from the inside of the menus to the floors having trash."
• "Dirty floors..,like old dirt that has been there a decade."
• "Walking in it smells like they mop the floor without changing the water."
• "You could actually feel the layers of dirt on all surfaces."

Food Quality

Pros:

• "The food is consistently good."
• "Best barbecued ribs I have tasted in quite a while."
• "We were both happy with our meals."
• "The food was very good."
• "I LOVE THEIR CHICKEN FAJITAS and their CHIPS AND SALSA and their MARGARITAS!!!!"
• "Had a great experience at this location."
• "The food was awesome... we had the Chili's Philly... sooooo good."

Cons:

• "Absolute waste of money. Dine in only or better yet, not at all."
• "Food sucked. Service and place was nice.. Salad was so covered in dressing I couldn't eat it."
• "Texas Fries 1/10, over cooked."
• "Over salted for every item my friend and I ordered. Ended up leaving 80% of it."
• "The food was cold and the chicken sandwich was dry."
• "The food was dry and cold, and the portion size was laughable."
• "The food was extremely salty and just disgusting."