Craftsman Row Saloon Reviews Summary

Service

Pros:

• "Also I had fantastic service here, and want to give a special shout out to Rachel my server, she was awesome and provided great service."
• "Great service!"
• "Fantastic service from start to finish."
• "The service was great and pretty fast getting the food."
• "Our server worked hard to keep our drinks topped off and the food was very good."
• "Service excellent."
• "Service is very friendly and attentive!"

Cons:

• "They automatically charge gratuity and the service is mediocre."
• "ALL while receiving the worst service you can imagine…"
• "The service was horrible and it wasn't that busy."
• "The service did not deserve 20% gratuity."
• "Here is my biggest problem - the service was terrible."
• "The service was pitiful though and they were not busy."
• "Service was terrible. We waited 40 minutes for a drink."

Food Quality

Pros:

• "Food is INCREDIBLE. Did not disappoint."
• "Food was delicious."
• "The food was very good."
• "Food was very tasty."
• "Everything was absolutely delicious."
• "The food was amazing and the adult milkshake hit the spot."
• "The food is always 10/10- they clearly use quality ingredients and it shows in the food and the in price lol."

Cons:

• "The food is not good."
• "The food isn’t anything special."
• "The food was unseasoned and bland."
• "The food was not good at all. Looked good but didn't taste good 😕."
• "The food was pretty average."
• "Overpriced, frozen food that doesn’t actually taste good…"
• "The food was horrible. Honestly, I think you can get a better burger at McDonald's."

Atmosphere & Decor

Pros:

• "The decor is beautiful and the Christmas music makes it charming but the food is mediocre at best."
• "The Christmas vibe in this place is unreal and super cool."
• "The Christmas decorations are like something out of an English pub."
• "Atmosphere was inviting and nicely decorated."
• "It's so wonderfully festive in there, it truly raises your spirits!"
• "Atmosphere is amazing and the place has great energy."
• "The atmosphere is great, they go over the top with decorations and have festive music."

Cons:

• "Like I know pubs are darker inside but like really dark."
• "It’s a bar scene so, it was crowded and super loud."
• "The place looked like Christmas threw up all over, on November 3rd!!!"
• "Honestly, it looks a mess in person, but for pics with the right angles, it's cute."
• "And 'loud' is the nicest thing I can say about the decor."
• "They hide behind the decorations."
• "It felt like a bad blind date where your date looked nothing like their picture."

Price & Value

Pros:

• "I think the price for the milkshake is a bit high but overall good."
• "Good food at good prices."
• "Little pricey but well worth it!!"
• "Prices are very reasonable."
• "Anyway, for both of us to eat, no drinks, $27. You can't really beat that."
• "We spent a cool $100 or so for lunch but it was worth every penny."
• "The beer and wine prices seemed reasonable."

Cons:

• "These influencers are getting out of hand. $15 for a burger that comes with no sides."
• "The $17 burgers didn’t come with fries or any kind of sides."
• "Our milkshakes that had the cereal around it was so stale, literally stale cereal for $17 milkshakes!"
• "The milkshakes were overpriced & gross."
• "Way over priced food was ok and that's being generous."
• "My bill was $169 for the 3 of us!! Idk that’s a lot for me just for a burger and milkshake for us 3."
• "This place is highly overrated. Are the decorations cool? Yes, but you pay $+14 for drinks that are filled to the brim with ice and take 30 minutes to get to your table."