Martine's RiverHouse Restaurant Reviews Summary

Category: Restaurant New Hope, Pennsylvania

Address: 14 E Ferry St, New Hope, PA 18938, USA

Phone: +12158622966

Rating: 4.2
based on 205 reviews.

Service

Pros:

  • "Our waitress was great - very attentive and helpful."
  • "The service is second to none."
  • "The service was wonderful and accommodating to our request to have a semi-private environment due to Covid concerns."
  • "We were thanked for coming multiple times upon leaving."
  • "Service was very good with an attentive waitstaff."
  • "Service by Craig was friendly and professional."
  • "Our server Sean was great and timely."

Cons:

  • "We waited about 10 minutes before our server even came to the table."
  • "Also service was pretty slow."
  • "The service is almost dreadful, like Applebee's level of professionalism or worse."
  • "Our server had no personality and be prepared to wait at least a half hour for your food."
  • "Whole evening was overshadowed by a terrible waiter."
  • "Service was incompetent, surley, and argumentative."
  • "Unfortunately we didn’t like this place, to start with, we spent about 5-7 minutes being ignored at the check in…"

Food Quality

Pros:

  • "The deviled eggs were actually amazing, my siblings really enjoyed the salmon, and we loved every app!"
  • "All fresh, delicious and reasonable!!"
  • "The food here really is excellent."
  • "The food was delicious."
  • "The food was great."
  • "The food had an amazing taste, we had the pork chops and I had the salmon super juicy and tasty."
  • "The food was really good."

Cons:

  • "The potato hash was oily and undercooked."
  • "The food was not that good this time."
  • "The grilled chicken on the salad was dry and had no flavor."
  • "Pork chop was very dry/ over cooked."
  • "The turkey was very bland and the consistency and thickness of pre-packaged deli meat."
  • "The shrimp was burned. It was like gravel in my mouth."
  • "The toast lacked flavor and the fries were... fries."

Ambiance and Location

Pros:

  • "The best part about this place is the absolutely amazing view of the Delaware River."
  • "Very nice restaurant with great views."
  • "Great service and beautiful location."
  • "An excellent view from the deck if you're brave enough to face the cold."
  • "The view for us was relaxing."
  • "The view was also gorgeous."
  • "Nice quiet afternoon along the river in a very scenic setting."

Cons:

  • "The deck and outdoor seating has become quite worn and shabby."
  • "Snotty & rude wait staff which seems to only cater to a select few."
  • "Martine's appeared to be either between looks and trying to decide what to wear, or a mishmosh of accoutrements that failed to compliment each other."
  • "They sat us in the back under the tent which was so dirty and covered in spider webs and dead spiders."
  • "I don’t know if this restaurant is just trying to discourage people with babies, but it was definitely not family friendly."
  • "Parents with small children beware!"
  • "Tables in the patio are rusted."

Staff and Management

Pros:

  • "Hardest working and personable bartender I’ve ever met."
  • "John, the manager, checked in on us to make sure everything was great."
  • "Always a delight. Tony and Joe, the two main bartenders are always fun to talk to and extensively knowledgeable about both cocktails, wine, and beer as well as various topics."
  • "The chef came out to greet the customers that was excellent."
  • "The manager, waiter, and other staff were kind and quick to help us with everything we wanted."
  • "The staff was so friendly and welcoming from the moment we walked in the door."
  • "The staff was extremely welcoming and this hidden gem made our night."

Cons:

  • "Whole evening was overshadowed by a terrible waiter."
  • "Snotty & rude wait staff which seems to only cater to a select few."
  • "This restaurant serves you the best racism if you are not white."
  • "Bartender was really nasty."
  • "Service was incompetent, surley, and argumentative."
  • "However the manager was completely unprofessional and kind of a Richard."
  • "The manager should be fired !!!!!"

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