"The manager came to our table to see how our service was. So nice and thoughtful!"
"If a mistake did occur, management resolved it right away."
"Our server, Jess was excellent! Helpful, attentive, knowledgeable, she anticipated our needs."
"The server was very courteous, attentive, and prompt."
"The service tonight was absolutely top notch!"
"Our server, Tammy Sigg was incredible."
"The manager Sam and her team are friendly and provide great service."
Cons:
"Had to send my food back multiple times. Horrible managers and waitress."
"Everyone that works here is sick and crazy, they love drama and make trouble."
"Maybe next year, I'll stay home instead of being ignored."
"Manager was the best part of this experience... Service from our server was eh...she got one of our orders wrong."
"The food was poorly cooked and the staff was very unprofessional."
"Today was my 3rd visit to this location, my first 2 visit were great, but this third time was terrible the waiter was extremely rude."
"Horrible managers and waitress. Will never return to this location!!!!"
Food Quality
Pros:
"Hubby said his steak was perfect, and he NEVER gets his steak like he wants it."
"The prime rib was perfect!"
"All our food came to the table in great time and was delicious."
"Had awesome steak and lobster the other night and my husband raved about the ribs ~ all delivered to our house hot!."
"Has a spicy sauce that was tasty, would recommend."
"The food was great and cooked exactly as requested."
"The food is amazing."
Cons:
"Ordered Bone in Ribeye, no bone, all fat and thin like pancakes."
"I got some Alfredo that was too smothered with black pepper to the point of inedibility."
"The crab cakes were very mushy."
"Steaks were very grisly and weren't seasoned very well."
"The rib eye just isn't what it used to be. It used to be a thick, nice piece of meat. Now is a thin 1/2 inch thick chewy grocery store steak."
"Our food was lukewarm at best."
"The pork was missing the pineapple and the chicken/ribs was mediocre."
Management
Pros:
"Several kind Outback staff members offered various solutions as well as understanding, which was greatly appreciated."
"I told the manager about what happened. He responded quickly and reimbursed me for the food."
"The manager here is amazing!"
"The manager Samantha also stoped by the table to check in and see how our meal was; she is always so kind whenever we go in."
"Sam, the manager, clearly cares about her customers, she was personable, visible, and made her way around to all table multiple times to assure we were all having a great experience!"
"Manager quickly came to our table to resolve the issues. She was lovely."
"Manager Lou Seltzer has turned the service and food quality around that we'll definitely be eating here regularly again."
Cons:
"Everything about this place just screams horrible experience."
"The male manager was always after her even though she was a minor... Everyone that works here is sick and crazy, they love drama and make trouble."
"For some reason, Outback thinks that raising prices entitles them to slip on quality."
"One of the worst experience I've had at an Outback in Jamison pa.I will never return."
"They have kids that are host and they do not know how to handle clients or manage expectations."
"The manager is very odd."
"I am truly disappointed in the manager of the Jamison restaurant."