The Pour House - North Wales Reviews Summary

Service

Pros:

• "Service was swift and attentive."
• "Servers are prompt and courteous."
• "Service is extremely good."
• "Service was good too."
• "Service is the best!"
• "Service is usually quick and friendly."
• "Service was outstanding."

Cons:

• "Service was extremely slow, and after waiting 40 minutes for dessert, only 1 or the 2 we ordered came out."
• "The waitress was preoccupied with so many tables that even the service was terrible."
• "Service was non existent."
• "Service was so terrible - we had to ask for some things more than three times."
• "The service was SUPER SLOW."
• "The service was friendly but extremely slow."
• "Service was sluggish all night."

Atmosphere

Pros:

• "The place has a good setup and is a nice atmosphere to be in."
• "It looks like a cool place to dine."
• "I love the atmosphere this place exudes it's friendly & fun even for a quick bite."
• "Food is good and atmosphere has a nice chill bar vibe."
• "The atmosphere is hard and dark with concrete polished floors, thick wooden tables and open ceiling."
• "Great relaxed pub vibe."
• "Open and inviting atmosphere."

Cons:

• "Background music was a tad loud."
• "It was rather loud with chatter."
• "Unbearably noisy on a Friday night."
• "Very loud, if you want lots of conversation, be ready to yell across the table."
• "Can be very very loud which makes it hard to hear each other."
• "While the music was good, it was way too loud."
• "First off, very loud."

Food Quality

Pros:

• "Everything we got was delicious... party of 5 with kids and we got a bunch of apps and everyone got a meal."
• "The food everyone else at my table ordered looked delicious."
• "The food was delicious."
• "The food is excellent and the staff is wonderful."
• "Food was really good."
• "The food is always top notch incredible!"
• "The food was great."

Cons:

• "I just didn't enjoy my food."
• "Our entrees however were so salty we couldn't even finish them."
• "The appetizers were bland."
• "Their 3 cheese crab dip for 9.99 tastes like it's whiting fish (fake crab) basically devoid of seasoning and extremely salty."
• "This was by far the worst food I’ve eaten out to in the past 2 years."
• "The food is nothing to write home about. It's your typical frozen food/bar food and is over priced in my opinion."
• "Food is meh and overpriced."

Staff

Pros:

• "Bartender (Dana, nice 👱‍♀️) was very professional and took time to get to know her customers and attentive to the bar patrons."
• "Melissa was absolutely phenomenal! She was so genuine and truly one of a kind."
• "Cheerful, friendly staff delivered delicious food quickly, despite issues with their ticketing system."
• "Other staff was also friendly."
• "Helpful wait staff."
• "The staff is usually pretty attentive and friendly."
• "Excellent staff. Always friendly, attentive, and willing to go the extra mile."

Cons:

• "Our glass of ice tea also had chunks of soap on the rim of the glass."
• "Our visit was full of mistakes, incorrect drinks/food, and poor service."
• "Was rushed with food and drinks by young, incompetent staff."
• "Sadly our server KT(Katie) was awful, she walked away while we were placing our order and barely checking on us if everything was ok."
• "The manager never came by to speak with us."
• "Our waitress did not seem like she was very interested in working that day."
• "We loved coming here for a good sandwich until we had found live flies in the salads."

Value

Pros:

• "Prices are very reasonable for the amount of food brought out."
• "Prices for food was reasonable."
• "Prices were great."
• "Prices very good compared to other similar chain restaurants."
• "I feel that their menu is reasonably priced."
• "Prices are reasonable for the quality."
• "Recommended."

Cons:

• "$65 for two people - what a waste of money!"
• "Expensive for what you get."
• "Food was WAY OVER PRICED."
• "The only reason for the four stars is because the portions of the food are overpriced."
• "Great beer selection but it seems over priced for the quality of food."
• "Draft beers are city prices in the 'burbs."
• "I thought that the prices here were a bit high."