"customer service took forever to help me when i went up to buy a soda after."
"This one customer was dominated the space without allowing other people to get their order."
"Got food poisoning from the BLT sandwich (eggs were old and cold but I still ate them - had stomach cramps and vomiting the whole night and next morning)."
Food Quality
Pros:
"Ginseng Mind juice is the best one. For kids it is probably the only juice/smoothie option that they will enjoy."
"The salmon was really well cooked and it was a good amount for the price."
"Fairly priced and delicious breakfast."
"Drinks are amazing, matcha and cucumber drink is the best!"
"Was definitely worth the price, the food was super flavorful."
"THE BEST squash soup I ever had in my life, hands down."
"The sauce of the bowl is tasty!!!"
Cons:
"I've been here probably 30 times, but I'm done. the worst meal I've had in a decade."
"It tastes like ingredients from 3 bad and totally different recipes accidentally fell into a bowl together."
"Overly priced GMO food and drinks."
"The coffee and hot chocolate we got was unfortunately very forgettable."
"The bowl was big enough for two small meals. I wouldn't recommend saving for later as it didn't re-heat very well."
"food was dry, bland and tasteless."
"The chicken looked inedible, the vegetables and fruit on the salad were mushy."
Ambiance and Facilities
Pros:
"Nice vibe inside to eat in with large windows to watch the street."
"The ceiling art structure is awesome- make sure to look up."
"The fast casual is very spacious, bright and has ample seating."
"The atmosphere was great! Overall design of the place is very nice."
"I chose this, because it doesn't feel like a Chain restaurant."
"The cleanliness, CDC procedures & ambiance overall is well kept up to high standards."
"It has a great atmosphere which is evident with the amount of people that work there or eat with friends."
Cons:
"Will never go back."
"One thing I will add for room of improvement is a recycling bin."
"Just wish the space was a little bigger and comfy to eat at. Too small, crowded and noisy."
"If you're looking to work from here, there's no WiFi available."
"Too expensive."
"Horrible!!! Dried up pieces of steak over a bed of salad with no dressing."
"Cold food with no taste."
Value for Money
Pros:
"The salmon was cooked just right with a fair price for the cut of meat."
"A little pricey but feels worth it for freshness of the food."
"Update: I changed my rating to a 5-star since they have WiFi now, making this place good enough for casual business meetings."
"I thought it was perfect."
"I’ve been coming here for months and it’s a wonderful space that’s clean, has delicious and reasonably priced food."
"The Chicken & Rice is the more affordable go-to."
"It was a good amount for the price."
Cons:
"For $17 they could have been a bit more generous with the sides as I received a bit of each."
"I feel stupid for spending $13 at Honeybrains."
"Compared to the other options in the area such as Chop't, Honeybrains is a bit more highly priced on average for their bowls."
"I spent $16 on a bowl that, even by Manhattan price standards, should have been no more than $8."
"The chicken was dry and tough, the chickpeas were mush, and the bacon was flavorless."
"I was also charged for an americano so I paid over $7 for two shots of espresso."
"They sell a lot of bottles, cans, plastic products and I believe because of their efforts to keep their food clean and enforce a healthier lifestyle, they should also try and help the planet out a bit more."