Honeybrains Healthy Food Restaurant NYC - Catering Services Reviews Summary

Category: Health food restaurant New York

Address: 372 Lafayette St, New York, NY 10012, USA

Phone: +16466784092

Rating: 4.3
based on 120 reviews.

Staff and Service

Pros:

  • "The staff was very kind, patient with my questions, and thorough in their responses."
  • "The staff here is extremely friendly."
  • "Taz was absolutely incredible to interact with!"
  • "The staff was nice and very helpful in making sure my list of allergies wasn't in the food that I ordered."
  • "The staff is warm, welcoming, and they always play good tunes… overall excellent atmosphere & experience!"
  • "Baristas come and go, but something about the service provided to me by Fabian today was different - a heartwarming interaction."
  • "The staff was very nice and helpful explaining the menu."

Cons:

  • "Staff extremely rude. No type of awareness."
  • "Service was not very good. Took forever for my food."
  • "Really slow and lackadaisical service."
  • "Poor management. Poor customer service. Poor experience."
  • "customer service took forever to help me when i went up to buy a soda after."
  • "This one customer was dominated the space without allowing other people to get their order."
  • "Got food poisoning from the BLT sandwich (eggs were old and cold but I still ate them - had stomach cramps and vomiting the whole night and next morning)."

Food Quality

Pros:

  • "Ginseng Mind juice is the best one. For kids it is probably the only juice/smoothie option that they will enjoy."
  • "The salmon was really well cooked and it was a good amount for the price."
  • "Fairly priced and delicious breakfast."
  • "Drinks are amazing, matcha and cucumber drink is the best!"
  • "Was definitely worth the price, the food was super flavorful."
  • "THE BEST squash soup I ever had in my life, hands down."
  • "The sauce of the bowl is tasty!!!"

Cons:

  • "I've been here probably 30 times, but I'm done. the worst meal I've had in a decade."
  • "It tastes like ingredients from 3 bad and totally different recipes accidentally fell into a bowl together."
  • "Overly priced GMO food and drinks."
  • "The coffee and hot chocolate we got was unfortunately very forgettable."
  • "The bowl was big enough for two small meals. I wouldn't recommend saving for later as it didn't re-heat very well."
  • "food was dry, bland and tasteless."
  • "The chicken looked inedible, the vegetables and fruit on the salad were mushy."

Ambiance and Facilities

Pros:

  • "Nice vibe inside to eat in with large windows to watch the street."
  • "The ceiling art structure is awesome- make sure to look up."
  • "The fast casual is very spacious, bright and has ample seating."
  • "The atmosphere was great! Overall design of the place is very nice."
  • "I chose this, because it doesn't feel like a Chain restaurant."
  • "The cleanliness, CDC procedures & ambiance overall is well kept up to high standards."
  • "It has a great atmosphere which is evident with the amount of people that work there or eat with friends."

Cons:

  • "Will never go back."
  • "One thing I will add for room of improvement is a recycling bin."
  • "Just wish the space was a little bigger and comfy to eat at. Too small, crowded and noisy."
  • "If you're looking to work from here, there's no WiFi available."
  • "Too expensive."
  • "Horrible!!! Dried up pieces of steak over a bed of salad with no dressing."
  • "Cold food with no taste."

Value for Money

Pros:

  • "The salmon was cooked just right with a fair price for the cut of meat."
  • "A little pricey but feels worth it for freshness of the food."
  • "Update: I changed my rating to a 5-star since they have WiFi now, making this place good enough for casual business meetings."
  • "I thought it was perfect."
  • "I’ve been coming here for months and it’s a wonderful space that’s clean, has delicious and reasonably priced food."
  • "The Chicken & Rice is the more affordable go-to."
  • "It was a good amount for the price."

Cons:

  • "For $17 they could have been a bit more generous with the sides as I received a bit of each."
  • "I feel stupid for spending $13 at Honeybrains."
  • "Compared to the other options in the area such as Chop't, Honeybrains is a bit more highly priced on average for their bowls."
  • "I spent $16 on a bowl that, even by Manhattan price standards, should have been no more than $8."
  • "The chicken was dry and tough, the chickpeas were mush, and the bacon was flavorless."
  • "I was also charged for an americano so I paid over $7 for two shots of espresso."
  • "They sell a lot of bottles, cans, plastic products and I believe because of their efforts to keep their food clean and enforce a healthier lifestyle, they should also try and help the planet out a bit more."

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