sweetgreen Reviews Summary

Category: Health food restaurant New York

Address: 162 N 4th St, Brooklyn, NY 11211, USA

Phone: +13479873863

Rating: 3.9
based on 128 reviews.

Food Quality

Pros:

  • "The food is always fresh, and fully customizable."
  • "The salads are delicious and the harvest bowl might be one of the best meals I've ever had."
  • "These salads are whatever you want them to be and always great."
  • "The salads and warm bowls are really good and the ingredients fresh and organic."
  • "The food was delicious."
  • "These fresh & locally-sourced salads are always so filling—it's more like 1.5 meals!"
  • "Their pesto vinaigrette is amazing and I would eat anything doused in it."

Cons:

  • "Expensive for to go food, but not very fresh."
  • "While the salads are delicious, they seem to be incapable of correctly including all the ingredients."
  • "Sometimes the falafel is dry, chicken has little flavor, salmon is meh at best."
  • "The new steak dish left to be desired. No flavor, meat look gray and old and chewy, not at all what is advertised and pictured."
  • "Food was overpriced, under portioned, and bland anyways."
  • "Increasingly skimpy portions. 14 dollars for some kale, a quarter cup of chicken breast and half an avocado... go to Dig Inn right next door and get your moneys worth."
  • "The most skimpy bowl I have ever received in my life at Sweetgreen."

Service

Pros:

  • "The employees are mostly friendly and funny."
  • "Very clean, fast pace, simple, friendly employees, and most of all.....down right delicious food."
  • "The service is I received from one of the staff named Barcelona was excellent and very Proffesional."
  • "The staff is always so upbeat, and it looks like they are all genuinely friends and in a good mood."
  • "The servers that helped me, Ossirrus and Jaya, were so patient, polite and friendly."
  • "Had the sweetest experience here. The staff was so lovely. Everyone was smiling and warm."
  • "The management at this location is great! I had a problem with an online order at another location and Malique took care of it."

Cons:

  • "Horrible staff and management."
  • "I interacted with four staff who were each independently rude and unfriendly."
  • "The employees were kind of surly."
  • "When taking my order staff rolled their eyes just explaining it to me."
  • "No one smiled or even seem happy to be working there."
  • "Most of the workers seems like not happy at work there’re not smiling to the customer at all and giving some attitudes."
  • "The service was garbage. Rude, rushed, and clearly thinking about ending their shift instead of delivering a quality experience."

Cleanliness

Pros:

  • "As for the dining area that space was clean."
  • "It was very clean."
  • "Sweetgreen is an amazing, clean, and friendly place to have some delicious soups and salads."
  • "The establishment was clean, the staff was awesome and the general vibe of this place is really cool and welcoming."
  • "I love this location as of course it's near work but also it's massive and super clean."
  • "Best place for a healthy feed. Clean, friendly & fast."
  • "Food was fresh."

Cons:

  • "Tables are dirty. Bathroom is dirty no soap."
  • "Overpriced in my opinion, the food options are good and healthy, work station where the food was being prepared was messy with food on the floor."
  • "Nice place except they need to resurface their tables. All of them are awfully sticky."
  • "Table inside felt like someone smeared honey all over it."
  • "The salads are fine when you need something quick but the outdoor dining is generally dirty and a total mess."
  • "This is the dirtiest sg brand ever. There’s flies everywhere."
  • "The tables weren’t clean."

Value

Pros:

  • "For the service they provide, the price is rather reasonable and so worth it."
  • "I've never gotten excited about a salad until I started coming here!"
  • "With so many salad/healthy restaurants opening in the neighborhood Sweetgreen still holds a place in my heart."
  • "This honestly tasted great it was like a healthier chipotle!"
  • "One of the best places to actually get a lunch; as long as you close by and not in the mood to mess yourself up with nasty greasy food, go here for a meal you won't be regretting you had."
  • "I’m usually in search of the best burger in Brooklyn, but after eating one of sweetgreens’ big, healthy, delicious salads, I was happy and satiated."
  • "Wow. Amazing salads huge variety very filling and tasty the staff is nice and friendly."

Cons:

  • "It’s really disrespectful to pay a crazy price and to get that small portion."
  • "Never ordering again. Took forever to deliver & for the price of a bowl that is $17 you would think I would get a bigger price of salmon."
  • "I paid $3 extra on my salad for a ridiculously small amount of chicken... if you’re ordering don’t add extras or pay for extras because it will not be worth it."
  • "Ordered Crispy Rice Salad and side of Sweet Potatoes. Delivery via UberEats. Cost over $30+ the portion sizes are ridiculously small."
  • "$14 got me a less than generous warm bowl, mostly lettuce, skimpy on the cauliflower and quinoa. Not filling, definitely not worth the high price."
  • "Great, healthy, local food! but MASSIVELY overpriced!"
  • "If everything was organic I would say it is fairly priced, however considering most things aren't it's a bit pricey for 'fast food'."

Ordering Experience

Pros:

  • "Starting with the amazing app they have so I can make orders online, pay with the app, get rewards and more."
  • "Isaac was sooo helpful with helping me figure out the Sweet Green app."
  • "Really love the make-your-own salad option here. Every salad I've gotten has been bomb; the spicy broccoli is particularly noteworthy."
  • "Great service, great staff not mad about having Sweet Green every night!"
  • "This is a great Sweetgreen location in NYC."
  • "I once received a free salad because they didn't have many of the ingredients that my salad consisted of."
  • "I was early for my Apple Store appointment, so I walked around the neighborhood and stumbled upon sweetgreen❤️."

Cons:

  • "Please update your hours to reflect what time you stop serving food, I arrived to this location at 9:30pm and already I was told that they were not serving food anymore."
  • "Ordered online, they didn't call me and did not give me the salmon I paid extra for."
  • "Food is good but service is slow when picking up."
  • "When they mix your salad, they make a mess and get a lot of your salad on their prep board."
  • "Good food but terrible experience ordering on the app."
  • "Ordering online is a joke..ordered food 2 hours ahead and still waited an hour additional to be delivered."
  • "They would not change my pickup order to delivery and they would not hold my food for me to pick up the next day."

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