Bitol Mexican Handcrafted Cantina Reviews Summary

Atmosphere

Pros:

• "The atmosphere is pretty cool."
• "Amazing atmosphere and a lot of authenticity!"
• "The ambiance of this restaurant was chill and pretty chic."
• "The atmosphere is so fun and welcoming."
• "Ambiance is beautiful and I liked how bright the place was with natural light vs being dark and uninviting."
• "The vibe is very fun and colorful."
• "Unique and fun ambience."

Cons:

• "Place was super packed and unventilated."
• "When you look into this restaurant, you feel a cold uncomfortable atmosphere and the attitude of the owner reflects the atmosphere of the restaurant."
• "The atmosphere is loud but lively, and it can make for a fun date night."
• "It was definitely a little quieter than expected when I arrived at 8 on a Saturday, but it did pick up a bit."
• "There was a draft by our area so I wanted to try outside and that was no better as far as chill."
• "Lighting was much too bright."
• "The host told us our table would be ready in 20 minutes. We waited 45 minutes."

Service

Pros:

• "Staff is curtius and attentive."
• "Food was fantastic! Service was the best, our waiter was friendly and made sure we always had our drinks refilled and gave us great tips on what we should try."
• "The servers and hostess are attentive and they constantly make sure if you're having a nice experience."
• "Staff super friendly and adécuate."
• "They were very attentive during our visit and gave really helpful suggestions when asked."
• "Staff were friendly and attentive."
• "The waiters were very helpful."

Cons:

• "Understaffed but did their best to keep things moving."
• "Took forever to get our drinks."
• "We were waiting a while for our server to take our credit card in order to pay for the bill."
• "The server I had didn’t provide me with the services I would of like but not all the server are the same or she could been having a bad day."
• "Our food took forever and we finally decided to say something when we noticed another table that gave their order after us had already had their drinks, ate and left yet we were still waiting for even chips and salsa order."
• "But there needs to be more staff."
• "The service was slow and took forever just to get my drink order in."

Food & Drinks

Pros:

• "The food didn’t come out too warm either."
• "Drinks are pretty cool though."
• "Once you get into the details of the ingredients you realized that you're getting what you're paying for."
• "The steak on the stone was cool because you got to cook it exactly to your liking."
• "Their custom tequila drinks were really cool and served in cool arrangements."
• "The food is closest you will get to authentic Mexican food."
• "Absolutely delicious food."