Sugar Tree Cafe Reviews Summary

Category: Cafe

Address: 358 Passaic Ave, Nutley, NJ 07110, USA

Phone: +19734372300

Rating: 3.8
based on 205 reviews.

Latte Art

Pros:

  • "You can airdrop a picture from your phone & they recreate it on your cappuccino or latte!"
  • "You can air drop or they can take a picture from your phone and put it on your coffee. Very cute idea!"
  • "Latte art $2. They can do most images on your phone."
  • "The cappuccino that can topped with any picture from your iPhone."

Cons:

  • "Really cute spot for instagram pics...was disappointed because I wanted art on our rose lattes and the machine was broken."
  • "I have been there to order that famous Coffee Art but they said the machine is not working."
  • "They charge more for latte art which is crazy!!!"

Service

Pros:

  • "People are so friendly and service was top tier."
  • "Even the manager jen stopped by to make sure everything came out excellent."
  • "The staff was friendly and helpful since it was our first visit."
  • "While the staff were super friendly and helpful."
  • "The staff was very attentive to us and checked in while we were waiting for food."
  • "Staff was super friendly and attentive."
  • "Quick service and super nice staff."

Cons:

  • "No one greeted us as we came in or told us where to sit."
  • "The staff also didn’t seem too interested in serving the guests."
  • "Dre was very dismissive when he came over to ask if everything was okay."
  • "Asked to speak to the manager, refused to come out."
  • "Front girl had a bad attitude she gave us the instructions in the worst possible attitude."
  • "Customer service is acknowledging and empathizing with the customer she had no empathy."
  • "The service is not welcoming and lacks warmth."

Food Quality

Pros:

  • "Their food is awesome."
  • "Everything was delicious. Avocado toast was exceptional and the cinnamon French toast was delicious and big enough to feed two people."
  • "Everything was very tasty, we got the waffle with Nutella, the crispy chicken sandwich, chicken club sandwich, sticky wings, and nitro fries."
  • "I got a milkshake and some waffles, and they were delicious!"
  • "The mac and cheese bites... Perfectly balanced, crispy outside with creamy middle."
  • "The food is AMAZING in my honest opinion."
  • "The food was to die for."

Cons:

  • "The pork belly was burn to a crisp and it was put on 2 very thick slices of brioche bread that was burned on one side."
  • "Everything came out in a timely manner however it was ice cold and soggy."
  • "The food was just overpriced, overrated, and was absurd."
  • "Kitchen service is ssssslllooowwww, 30 minutes for an order of fries and wings."
  • "The long wait times and sub par food really soured the experience."
  • "Ambiance is nice, but food isn't."
  • "The food takes forever to come out."

Ambiance

Pros:

  • "Nice ambiance and healthy choices."
  • "Such a cute little cafe."
  • "So many photo ops here, hands-down a great atmosphere and the playlist is awesome too."
  • "The place is beautiful and is a great place to take Instagram photos :)"
  • "The place is very photogenic, if you want to get some good pics for your social media then you will like this place."
  • "The cafe looks like a fairy tale and the latte art is incredible!"
  • "The ambiance is just like something out of a movie."

Cons:

  • "We were very excited to try this place, and promote on our social media accounts, but I won’t be returning. The service does not appear worth my 1 hour commute to get there."
  • "Inside is super cute, but it’s definitely one of those places that the food/drinks can be mediocre solely because Instagram worthy."
  • "Honestly I feel like this place is overrated."
  • "The place itself is not the greatest and I even received a ticket for street parking."
  • "It has a club feel to it, not suitable for a coffee shop."
  • "The music they play is WAY TOO LOUD, and annoying."
  • "It’s so overpriced and not worth it unless you go for a cute Instagram picture of the place."

Price

Pros:

  • "Street parking easily available, parking in the rear available after 5pm M-F."
  • "In regards to price, taking into consideration inflation and all prices are fair."
  • "I honestly think the prices are not bad at all especially when realize they and taste the value of the product."

Cons:

  • "11.50 for the 'nitro fries'."
  • "I don’t expect to come to a local cafe for a quick lunch and after tip drop almost a $100 for me and my two kids."
  • "The milkshakes were way too small for the price."
  • "The food was good, but I was surprised at the prices."
  • "That’s no excuse for the extreme prices."
  • "Also, they charge a $10 uncorking fee per bottle if you BYOB your own wine or champagne, which is pretty steep."
  • "Very, very, very pricey. $14 for a milkshake? $12 for french fries?"

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