Tenafly Classic Diner Reviews Summary

Customer Service

Pros:

• "From the moment we were seated by George the 'greek', we were treated like family."
• "He did an amazing job at making us feel comfortable, no pressure to hurry and order and made sure he took down the order properly... food came out quick and PERFECT!"
• "Friendly service."
• "The wait staff couldn't be more kind."
• "I have had Nelson as a server many times. He is great."
• "Service is good."
• "The service has always been attentive and quick, and I've never felt rushed to get out."

Cons:

• "The waiter could have been better trained to do his job, and be more attentive to the customers."
• "Only complaint would be the customer service, my waiter specifically seemed very annoyed for giving me and my friend extra time to look over the menu."
• "We asked to speak to the manager, but he never showed up."
• "The waitress kept speaking in Spanish because she was comfortable, even though the person asking the questions doesn't speak it."
• "The workers seems like they just do not want to be there."
• "Our waiter seemed a bit frazzled."
• "Our waiter is absolutely rude! We all felt so rushed by him, he is mumbling to the extent where we cant understand him and he is very pushy."

Food Quality

Pros:

• "The food is so nice, I'll say it twice."
• "Some of the highest quality breakfast we have tried."
• "The food is good and consistent."
• "Solid diner food. Had the steak tacos the steak was perfectly seasoned."
• "The food was really good. I recommend the sliders."
• "Food was great, seasoned and cooked well."
• "The food is great: fresh, well prepared, great variety on the menu."

Cons:

• "I just eat a little and sent back because was just disgusting. My friend and I got sick after 30/45 minutes with nausea and vomiting."
• "Crab tasted like canned crab, potatoes were well prepared but completely underseasoned."
• "The french fries used to taste like fresh potato now they are tasteless."
• "The Philly cheesesteak egg rolls- they tasted like they’ve been frozen for awhile and didn’t taste fresh at all."
• "The hamburgers were made from tasty beef now not so much."
• "The food is not always fresh."
• "The food is mediocre."

Atmosphere

Pros:

• "The atmosphere os lively."
• "Cheap, tasty, nice setting."
• "The atmosphere was great and the service was awesome!"
• "The atmosphere is clean and lively."
• "Classic diner atmosphere."
• "Clean and inviting interior, well-lit, very welcoming."
• "The dinner is welcoming, parking on site or street."

Cons:

• "The decor and the atmosphere is just depressing."
• "It's really sad when so many of your favorite childhood area classic diners have gone upscale, and significantly raised their prices too."
• "The ambiance is that of the 1970s style."
• "The place isn't clean half the time."
• "The wait staff used to be happy and friendly now they must be affected by the disappointing food because they too are not as they were."

Price

Pros:

• "Cheap, tasty, nice setting."
• "Not your average diner but still affordable."
• "Classic NJ diner, food is decent and a lot for your money."
• "The cost to value ratio is great. This diner serves higher quality food than most."

Cons:

• "Super expensive! Most items on the menu are averaging $20+!"
• "Very pricey."
• "Everything here is overpriced."
• "Food is good but is quite expensive for a diner."
• "The food is decent but very expensive for the area and what it is."
• "A little pricey for the quality in my opinion."

Management

Pros:

• "Thankfully the manager helped and then came back to check again."

Cons:

• "We asked to speak to the manager, but he never showed up."
• "It has a very bad management and waiting staff has an attitude."
• "Very dishonest business and disappointing."
• "Diner conveniently does not accept phone calls after 9 PM even though they close at 10 pm."