Joe Italiano's Maplewood Reviews Summary

Category: Italian restaurant

Address: Mall, 400 NJ-38, Moorestown, NJ 08057, USA

Phone: +18562422851

Rating: 4.3
based on 175 reviews.

Ambiance

Pros:

  • "Walked in to a beautiful atmosphere..there is also outside dining as well."
  • "Love the ambiance and the big beautiful bar."
  • "I love the modern Large open floor plan with the open kitchen."
  • "Ambiance great. Aliyah wonderful."
  • "Excellent atmosphere, customer service and great food and drinks for the price."
  • "Beautiful atmosphere."
  • "The atmosphere was quiet and allowed for uninterrupted conversation."

Cons:

  • "It's pretty impressive how dirty it was considering how empty the place was."
  • "There are dirty tables everywhere. The floor is dirty."
  • "We're very uncomfortable and the temperature was very hot."
  • "Very loud, couldn’t hear people speaking at our table."
  • "The atmosphere, to me, is reminiscent of a time when fine dining was the norm and the service was again - outstanding."
  • "The hostess explained that they were short staffed and there would be a short wait."
  • "Would not eat here again."

Service

Pros:

  • "Our waitress Renee was so professional and accommodating."
  • "Our waitress, Kristin, was great! Very attentive & adhering to covid protocol."
  • "Our server Michael was nice, and friendly."
  • "Jared and Estevan Were amazing! Food was good, customer service was the the best!"
  • "They were kind enough to allow us to chat for a bit longer without moving us along."
  • "Jess k was our server she was exceptional she was attentive but she wasn’t overbearing she took great care of us."
  • "Our server was polite and attentive."

Cons:

  • "Good food but sloooooooow."
  • "Our server Grace was very slow. Bread was stale."
  • "Poor service, tables around us stayed dirty the entire meal, never received our salad, apps came out 10 minutes apart, lemonade was watered down, food was bland and our service was no where to be found."
  • "The service was very slow which we expected from other reviews but our server was very rude."
  • "She WAS NOT FRIENDLY at all and I started to see she greeted others of other people that were her race differently with smiles and conversation."
  • "Even with both of my dishes untouched our waitress never asked how anything was or if we needed anything more."
  • "Took to long for a server to even approach our table."

Food Quality

Pros:

  • "The happy hour prior to dinner was very good."
  • "The food was fresh and delicious."
  • "The scallops and bacon with the wasabi roulade were delicious."
  • "The food is amazing, the seafood taste fresh, and the pasta is absolutely mouthwatering."
  • "The food tasted amazing, and I wish my pictures did it justice."
  • "The food was outstanding. I had the crabmeat over spaghetti and it was incredible."
  • "The food served just right and was delicious."

Cons:

  • "Scallops wrapped in bacon - bland. To have bacon be bland takes effort."
  • "The entree was bland and tasteless and overpriced for what we received."
  • "Practically everything is not veg friendly (even the eggplant Parmesan) and even for someone that eats chicken, almost all pasta is cooked in bone broth."
  • "Daughter had Chicken Broccoli Alfredo it was like soup."
  • "The noodles with butter on them literally had 2 sticks of melted butter in the bowl."
  • "The lobster was like chewing a rubber band. The crab meat was flavorless."
  • "The eggplant parm was mostly bread crumbs and spaghetti was dry."

Value

Pros:

  • "Prices aren't bad for the amount of food you get."
  • "Good food, good price and live music."
  • "What a good bargain! For 2 people it was $25. That's breakfast money."
  • "The prices were very reasonable for post pandemic."
  • "For only $38 (with a tip), I got a lot of food, which I am never going to say no to."

Cons:

  • "It definitely isn't your normal fine Italian restaurant, it does fit into a mall overpriced store."
  • "Not worth the $20+ for a simple pasta dish."
  • "Rough dining experience that was way too expensive."
  • "Pricey for the average family."
  • "Pricey $$$ for being in a place setting at the Moorestown mall."
  • "The food was terrible for the expensive price veal cutlet parm was flat as a pancake and could not cut it."
  • "Deserts are trucked in. Not worth 9.99 price charged."

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