"Morton Williams is 200%+ MORE EXPENSIVE on the same items, compared to Shoprite, Whole Foods & Acme."
"It's objectively pretty overpriced."
"The prices of the products are inappropriately high."
"Prices are high, quality is okay, I think they change the expiration dates on their meats."
"Products here are routinely double the price of the target across the street."
"Most items in Morton are 50c to a dollar costlier often more."
"Unreasonable markups in pricing."
Customer Service
Pros:
"Staff at Morton Williams is more than willing to help. Especially at the bakery counter."
"Good manager helpful."
"Manager was extremely nice though."
"99% of the staff are super friendly."
Cons:
"Worst supermarket I've ever been."
"Bad customer service, cashiers keep staring at the customers."
"Selena Ali the manager kicked out my friend for a medical condition she had, refused her service and had her security guards assault my friend."
"One Indian cashier with black beard and brown skin who worked at 12am February 12 was really rude throwing receipt."
"Most of the staff are rude."
"The hispanic lady at night shifts is very rude to new customers."
"The female manager was very rude. She didn't say sorry at all and ask us for receipt to return it!"
Product Quality
Pros:
"The produce is the best in the area and that's what most people buy there."
"They offer excellent selection of healthy organic, Asian, Indian, and many other ethnic foods."
"The baked goods and produce are very good."
"Food materials inside are very fresh."
"It has a wide selection of Asian & Indian brands, along with produce and baked goods."
"The selection of international foods is fantastic."
"A good market place for all kind of groceries, food items including bakery, fruits, vegetables, non veg option divided specifically into Indian, Chinese, Thai and other categories at sections."
Cons:
"Many a times the chicken smells bad even if there is few more days for expiry."
"If you take a piece of fruit from the fruit pile, it will be instantly replaced. That means the fruit is always stacked to the top, and the fruit on the lower levels of the pile is basically rotten."
"I’ve seen many expire products on the shelves."
"Much of the shelves also contain expired food."
"They sell expired foods."
"Literally bought tomatoes at lunch to find moldy ones stuck in the middle when I went to make dinner yesterday."
"Rotten fruits, especially bags of oranges, apples kept on the shelves."
Convenience
Pros:
"Convenient, specially for Newport residents."
"You can buy hot chocolate from a stand beside the front entrance and drink it at the comfortable very large seating area beside the front windows."
"This place is life saver for most of the people living in the Newport Residential towers. Very convenient location and the grocery options are ample."
"Two hours of parking in the attached garage can be validated with purchase at checkout."
"It's close to Newport residential community, open till 1am."
"The selection and location in Newport is really nice though."
"MIn advantage location location location and they are open till 1am 365 days!!!"
Cons:
"The store needs an update, it feels so dark, wet and cold."
"They rarely sell fresh seafood and you have to be lucky to get it fresh."
"Could never shop here long term you would waste so much money."
"Extremely over priced maybe double the price."
"Another supermarket that is overly priced for their selections."
"Only plus is their convenient location."
"Most importantly, the billing folks many time charged wrongly and at very high prices."