Pastavino Reviews Summary

Category: Restaurant Staten Island, New York

Address: 44 Navy Pier Ct, Staten Island, NY 10304, USA

Phone: +17185569300

Rating: 4.6
based on 131 reviews.

Service

Pros:

  • "The SERVICE is UNRIVALED."
  • "The serving staff was so extremely friendly and attentive."
  • "The service is beyond impeccable. Noel, one of the managers we always see when we go there is always walking around and checking in with tables."
  • "Service was perfect as the manager and waiter were always really informative, charismatic and attentive."
  • "The service is also very professional, attuned, friendly, and warm."
  • "The attentive service provided by the staff was remarkable."
  • "The entire staff were friendly & attentive!!"

Cons:

  • "Good Food service unfortunately not as it used to be."
  • "Our waiter was arrogant and pushy."
  • "Waiter was always no where to be found."
  • "The waiter said you never got your drinks? We said no… and then he never gave us a bread basket but every other table had one."
  • "A few times we had the flag him down."
  • "The service was lacking."
  • "The waiter was absent, rude, arrogant, walked away mid sentence multiple times."

Ambiance

Pros:

  • "The ambiance is absolutely GORGEOUS."
  • "The decor of the restaurant was very nice and fitting of the quality of the meal served."
  • "The Holiday decor made it even more magical! Just stunning."
  • "A very nice calming atmosphere, very polite staff."
  • "Absolutely Amazing! As soon as you walk in the mood is set for a great night."
  • "Beautiful atmosphere. Outdoor and indoor dining."
  • "The atmosphere and ambiance is beautiful."

Cons:

  • "It was a Sunday afternoon and I brought my cousins who were visiting from Panama. Btw the parking was outrageous."
  • "Very noisy atmosphere."
  • "The night took a turn when the host, in an uncalled-for and discourteous manner, interrupted a birthday girl who was giving a toast."
  • "The chairs are very uncomfortable as well. Hard wooden chairs with no cushion."
  • "Lastly, there was this little fly that bothered us the entire meal, so just keep that in mind if you dine in the terrace!"
  • "The atmosphere was loud."
  • "I felt rushed, when I dined there. The food was mediocre."

Food

Pros:

  • "The food is seriously the best ever!!"
  • "Food was great and reasonably priced."
  • "The food was beyond delicious."
  • "The grilled octopus apitizer was superb."
  • "The fresh pasta is excellent."
  • "The pasta was home made and all of the food was very fresh and delicious."
  • "The food was amazing, one of the best pasta dishes I have ever had."

Cons:

  • "It was pricey and no one enjoyed what they ordered."
  • "Everything is too sweet to my taste."
  • "For Pollo Limone, the chicken was too dry and the fregula mixed in the sauce was too salty."
  • "My chittarra was overly al dente."
  • "The food was bland, the dessert was stale and drinks were not good."
  • "Not impressed at all, food was just OK nothing great."
  • "The dish itself was overly salty and the pork pieces were a bit burnt."

Management

Pros:

  • "John is always on site to make sure everything is perfect!"
  • "John Gorga is a master at planning events and anticipating your needs."
  • "John was available via email to help me set up service for 12."
  • "Both Nick and John were a delight on the management side."
  • "The St. George Theatre is proud to call you a friend & neighbor."

Cons:

  • "I don't blame the waiter, I blame management."
  • "One of the staff was actually hiding in the bathroom because she was on the phone with someone."
  • "However, the rationale he provided for the charred octopus was that it was typically served charred, and the saltiness of the Chittara was that it was simply how it is typically made in Italy, which was dismissive."
  • "We had no idea who management was to even say anything."
  • "I was surprised by the incompetence of the management when I brought my no good experience to their attention."

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