"The moment you step inside, you are greeted by a spacious and inviting atmosphere, with plenty of greenery all around."
"First and foremost the ambiance of this café is beautiful."
"A unique, vibrant atmosphere with lots of plants."
"It's a light-filled cafe with beautiful indoor plants and lots of indoor seating (some outdoor seating)."
"The space itself is gorgeous, so much light due to all the windows, trees & plants are around and they have music playing and offer events such as live music and movie nights."
"Spacious haven with an abundance of tables, soaring high ceilings, and a lush oasis of live plants."
"An East Harlem staple relocated to West Harlem, Dear Mama provides visitors with a stunning atmosphere."
Cons:
"Music is so loud that people think you're in a bar or club when talking on the phone."
"The settings and chairs are cold and metallic."
"The place does get cold because of so many doors."
"A little cold in wintertime as cavernous space is mostly made of glass cement and metal."
"The music volume is WAY TOO LOUD and NOISY."
"It's a cacophonous space, so there's no way you can have a chill time with music in the background."
"Good coffee and cute location but they don’t want people to stick around. They don’t allow laptops at most of their tables and the music is sometimes way too loud and really awkward. It drowns out conversations."
Service
Pros:
"It’s a breath of fresh to come to a place like this where everyone is treated well."
"The owners are always seen working hard with a smile, along their efficient and friendly team."
"The staff are INCREDIBLY friendly and helpful."
"The service is impeccable."
"Super friendly staff."
"The staff were so sweet and made our orders very quickly despite it being so busy."
"The staff are super friendly."
Cons:
"The staff and owner here are extremely rude and border line problematic."
"The staff here are unfortunately extremely rude and unprofessional."
"Confusing system for ordering and inattentive staff made the experience terrible."
"They seemed rude and looked like they didn’t want to be bother in engaging customers."
"Used to be a regular spot for me but I'm so disappointed to discover how badly they treat their employees; breaking written contacts and withholding money they owe."
"Please avoid this place at all cost, they are extremely rude and unprofessional."
"They do not care about your dietary restrictions or allergies at all."
Food & Drinks
Pros:
"This bomb breakfast croissant is my favorite go to!"
"The croissant was good, much better than average."
"Food is pretty good. They have an unique selection of drinks."
"The drinks were really good."
"This place has the best latte in NYC."
"The burger I had was good."
"The quality of product is fresh and clean ingredients."