East Bay Italian Grille Reviews Summary

Food Quality

Pros:

• "The calamari and clams oreganata were both out of this world."
• "The food is well prepared and plentiful."
• "We enjoyed an appetizer and I had the shrimp scampi and my husband had nonna's Sunday dinner. They both were excellent!!"
• "Food was great all around. The fried mozzarella has a very unique and flavorful breading, the Nonas meatballs were also a great choice."
• "The chicken francaise was delicious."
• "The stuff mushrooms were beyond Delicious!!!!!!"
• "I had lentil soup which was fabulous and perfectly made."

Cons:

• "Everything was terrible tonight the food well mine anyway."
• "It was so fishy tasting. I tried to eat it but eventually sent it back."
• "Pizza was oily and filet mignon was over cooked."
• "The muscles had a foul taste and all orders were messed up."
• "I had the flounder fransece. Terrible. The only thing I could taste was lemon."
• "Dinner was terrible couldn't take another bite. Sausage was burned and crunchy."
• "The bracciole was so dry, it was barely palatable and tough."

Service

Pros:

• "Server Reannah came promptly & was very attentive during the entire meal."
• "Service is awesome,.. super atmosphere and great food."
• "I also want to say a big thank you to our server Gina, she was very attentive to our needs."
• "The service was great, The staff was very pleasant."
• "Management was very accommodating when brought to their attention."
• "Service is impeccable and manager attention is impressive."
• "Our servers were so accommodating and made the day stress free."

Cons:

• "Service was a bit slow and unattentive."
• "Tried to order dinner fron them at 5:45 pm on a Wednesday. He put me on hold immediately, and i gave up after 7 minutes."
• "Not a single apology from the driver or child on the phone."
• "Had to get up and give our check to the manager."
• "We were left twiddling our thumbs waiting."
• "Took forever to get our order taken."
• "Couldn't get our check. Waiting over 10 mins to pay it."

Atmosphere & Cleanliness

Pros:

• "The restaurant was ideal in keeping everybody close together yet offered ample space to gather and enjoy the bottles of wine we were allowed to bring."
• "I love the family-oriented vibes in here plus they had live music on Sat!"
• "Cute, comfortable outdoor dining to follow Covid 19 regulations."
• "It's cute and the food is delicious!!"
• "Great service, clean, and inviting."
• "The restaurant was clean and had a nice home like atmosphere."
• "Our Server was very attentive and this PLACE WAS CLEAN CLEAN CLEAN....We will be coming back to this place."

Cons:

• "Table not available, lots to be cleaned."
• "Hostess seemed weary and not very welcoming."
• "This was once a family run business. Now it’s a dump."
• "Side of potatoes were lukewarm, veggies cool."
• "Crust was dry and tasteless and the knots were drenched in oil to the point when you pick it up they were dripping!"
• "The pizza was also lukewarm on arrival."
• "When we arrived we were escorted to a table that was between a table on the right and another on the left. There was no way we could squeeze ourselves in."

Value

Pros:

• "His pricing wasn't bad for such high quality ingredients."
• "The food being spectacular and the service being excellent."
• "Reliable place to go to for good, consistent food at reasonable prices."
• "The food arrived at the time we were given, was hot, and absolutely delicious."
• "The pizza is thin and crispy. Not fat and chewy. The wings were perfectly cooked and seasoned."
• "We opted for the 2/39.99 dinner deal."
• "The food was delicious from the appetizer to the main course."

Cons:

• "Menu online pricing was not updated to current menu prices so that was misleading."
• "$100 in cold food that went in the garbage."
• "Be forewarned, the restaurant charges 3-1/2% if you use a debit or credit card."
• "For the price point, I'd expect my steak cooked properly."
• "Wife ran in for a few desserts to take home 2 Tiramisu, 1 cheese cake and 1 cannoli almost $40."
• "$39 for 2 small pizzas and 12 knots…order was wrong."
• "The only thing that I found a disappointment was the price of a small bottle of Perrier. $4.50! Really?"