Watt Hotel Rahway, Tapestry Collection by Hilton Reviews Summary

Location

Pros:

• "An hour away from NYC and the train station is literally across the road."
• "The hotel is well located."
• "Location is ideal for so many reasons."
• "The hotel has numerous very good restaurants within a 3 to 4 minute walk from the front door."
• "Location of Watt hotel is located just outside of Rahway station which is convenient."
• "Located directly across the street from the Rahway train station, makes it super convenient for a short commute to NYC."
• "The hotel location is good because it's right across the street from the train station and cabs."

Cons:

• "Neighborhood didn’t feel very safe."
• "Hotel is located in a not-so-welcoming neighborhood."
• "The parking garage has 6’6” clearance, preventing most trucks and some suvs from entering."
• "Parking situation is ok - I drive a suburban, the garage only accommodates up to 6’ but there’s a parking lot on the next block."
• "Also no free parking. There is a paid parking lot around the corner from the hospital."

Room Quality

Pros:

• "The rooms, lobby and gym are nice."
• "The hotel was great. Room was clean spacious."
• "Room was spacious and clean."
• "The room was very comfortable and clean."
• "Rooms are nice and spacious..Everything in room works perfectly."
• "Rooms were big, clean, and furnished nicely!"
• "The room was very spacious and clean."

Cons:

• "The room furniture is definitely showing 'wear and tear.'"
• "The rooms were big, but sterile, lacking furniture and noisy."
• "The room 458 I stayed in was dirty, smells bad, bathroom needs to be remodeled, no fridge."
• "The furniture was scratched and old fashioned as if I am in a 2-star motel."
• "Concrete floor, room phone that doesn't work, had to request a refrigerator."
• "The bathroom had smears all over the shower."
• "The room clearly had not been well maintained from a maintenance perspective."

Staff and Service

Pros:

• "The employees were extremely polite and tried to help whenever they can."
• "Staff is exceptionally accommodating and professional."
• "The staff was incredibly accommodating."
• "Love the friendliness of the staff."
• "The staff is full of a bunch of amazing people and they have made everything so easy."
• "The staff were super friendly, the hotel itself was beautiful!"
• "The service was excellent, we were greeted immediately by Keisha and she was so sweet and helpful."

Cons:

• "This hotel is not worth your money, way too expensive for what you get."
• "No Fridge or Oven in the room - Long stays are difficult."
• "When I walked into the room I was not greeted."
• "I am still shocked at the cost of our stay."
• "The staff was rude and unhelpful, they ignored our request for service."
• "Customer service at lobby had no apology or acknowledgement for mistake."
• "The check-in was horrendous with rude and inattentive front desk staff."