River House at Odette's Reviews Summary

Accommodation

Pros:

• "It was nicely furnished, spacious and the gas fireplace comfortably heated the room quickly."
• "Our accommodations were beautiful and comfortable."
• "The room we had (a suite) was clean, eclectic, and with ample amenities."
• "Our room was beautiful and clean."
• "The room was very clean and offered many amenities."
• "The room was spotless."
• "The room was well furnished and very well decorated, the bed was very comfortable."

Cons:

• "Stuck in a room with a king bed that's like sinking into quick sand."
• "There was obvious debris on rug so I know they didn’t vacuum."
• "The room had spiders and cob webs all over, the mini fridge was barely working."
• "The rooms could use a serious clean. There was 1+ inch of dust on the black rods above the closet."
• "Room wasn't ready at check in, overcharged on a simple room service order, soap and shampoos missing from room."
• "Two of the lights in the room also did not turn on."
• "Our lamp shade was literally moving it was so loud."

Service

Pros:

• "The staff were friendly and accommodating."
• "The customer service was excellent!"
• "Every staff member made us feel first class, from the valet to check-in."
• "Our waiter was engaging and the entire restaurant staff was friendly."
• "The valet and front desk staff were so kind and welcoming."
• "The staff were all polite, friendly, attentive, and went out of their way to make sure everything was just right."
• "The staff was super attentive and friendly."

Cons:

• "We had to wait an extended period of time for our waitress to take our drink order."
• "We never had our lotion or soaps replaced even after I called and specifically asked for more body lotion."
• "Once they gave us some attention, the staff appeared to be annoyed and angry about us checking in."
• "Our server was distant, preoccupied and distracted."
• "Service: rude and slow."
• "The front desk was terrible I asked for ice three times and it was never brought to my room."
• "Trying to call day of reservation and phone just rings for three hours."

Food

Pros:

• "Everything we ate was delicious!"
• "The food last night was excellent. The filet ranked as top shelf, tuna taco app is addictive."
• "The food and drinks were great and the reception was a fun time."
• "Dinner at Odette's was 5 stars as well from apps to dessert."
• "The food was great."
• "Our food was great (steak & eggs + Crab Cake Sandwich)."
• "The food (especially the crab cakes) was delicious and beautifully served."

Cons:

• "The food here is mediocre at very best. It sounds awesome on the menu but taste like chain restaurant food."
• "$30 for paparadelle bolognese that was tasteless and dry is disgraceful."
• "The quality of the food is only about a third of what it should be based on the vibe and price point."
• "My halibut entree came covered with such a thick tomato sauce on top it dominated any other possible flavor."
• "Everything was under seasoned, hummus was chunky, nothing special about any of the dishes."
• "Crab cakes were cold and had almost all filler. The truffle Mac and cheese was tasteless."
• "The food was nothing special and definitely over priced."