Hampton Inn Cranbury Reviews Summary

Room Quality

Pros:

• "Rooms were very neat."
• "Our room was very clean and spacious."
• "The room and bathroom were clean."
• "Rooms were spotless with the aroma of cool linen."
• "The rooms are nice and spacious!"
• "Room was extremely clean."
• "The room is wonderful and clean! View is stunning and worth the stay!"

Cons:

• "The room decor, which I don't feel I never notice, was pretty poor."
• "Very noisy!! Only one door in between connected rooms! You can hear EVERYTHING everyone is saying in the rooms adjoining, all day and night."
• "The room cleanness is bad, with a lot of hair on bed."
• "The room smelled bad, the bed sheets smelled like if they were washed without the detergent."
• "Room already showed age in bathroom and not particularly clean."
• "The sliding mirrored closet/bathroom door is not hung correctly."
• "When I went to remove the handheld shower head from its stored position, the bar that holds it proved to be unanchored."

Staff and Service

Pros:

• "Staff was extremely helpful and very accommodating."
• "A very well managed, courteous and co-operative staff with smiling faces."
• "Everyone went out of their way to say hello and ask if you needed anything."
• "The front desk staff was friendly and welcoming."
• "The staff is amazing, the accomodations are great, and the hotel is super clean."
• "Staff was very nice and we would stay here again."
• "The staff members were incredibly welcoming and charming."

Cons:

• "The issue was the general manager. unreasonable, disrespectful and rude."
• "The free breakfast was horrible - there was only one person who was refilling/cleaning the food area and she was not friendly."
• "The Sunday a.m.staff however we're not we had a late check out and two different people knocked on the door rushing us out."
• "The lady at the front desk did not welcome me or say anything."
• "One night when we came in, passing the front desk, a manager was yelling at an employee."

Amenities

Pros:

• "Plenty of towels at the pool."
• "Fitness center was efficient and well-kept."
• "A brand new Hampton Inn with all latest amenities, with gym, indoor swimming pool, cafeteria, etc."
• "Indoor pool, fridge in rooms, breakfast area and free parking."
• "Nice pool and gym, good breakfast choices, good size tv in the room."
• "Continental breakfast had a great selection of options."
• "Friendly staff, extremely clean, beds are comfortable, great gym, good breakfast options, and good coffee."

Cons:

• "Can't seem to use Netflix or YouTube on the TV though."
• "There aren't enough tables for everyone to eat the breakfast in the room for the breakfast so we had to take it back to the room."
• "The pool is very small there were two different sports teams staying at the hotel with their whole entourages so the pool was very loud and crazy."
• "My only suggestion, if any, would be to actually provide locks for the bathroom doors, as opposed to sliding doors that can't be locked."
• "The breakfast buffet had a lot of choices but it didn’t have any fruit."
• "The fitted sheet on the bed kept coming off (it was a cheap one)."
• "The room's shower was leaking water even when I shut it off."