Address: 210 Glen Cove Rd, Carle Place, NY 11514, USA
Phone: +15163601454
Rating: 4.2
based on 85 reviews.
Customer Service
Pros:
"Marissa is AMAZING... She was extremely attentive but NOT nagging or overbearing."
"Joyce what's very helpful and nice the whole time."
"Linda was very kind and sweet as well."
"Excellent! Twice I've been here and twice Ive left here happy as a clam."
"I would definitely shop here again…extremely organized and kind!!!"
"People working there are extremely friendly and will make sure you get the attention you need."
"Sheena was very very helpful she knows her stuff really well."
Cons:
"The manager then approached, rudely interjecting into the conversation concerning the policy."
"HORRIBLE CUSTOMER SERVICE."
"Employees were snide and aloof."
"The manager who is white with blonde hair was really disrespectful to not only me but to her employees."
"They are kind of rude and not very helpful!"
"PEOPLE WHO ARE NOT IN HIGH SCHOOL, BEWARE!! They will treat you terribly."
"The worker very rudely said 'you have to come all the way out, he can’t go back there.'"
Store Organization and Selection
Pros:
"Sale racks have good merchandise sometimes if one is lucky."
"The selection of dresses was great as well."
"The selection was incredible."
"The store was absolutely beautiful, and everything was organized making it easy to find what I want."
"Very nice store, beautiful gowns."
"Really organized and huge selection."
"What a breath of fresh air! everything is neat, spacious, and organized by color."
Cons:
"When we took it to the register, we were told we had to look at individual tag colors for the price. That dress was full price."
"The gowns are beautiful but there is not bathroom."
"I felt like I was being followed around the store."
"They need to fire everyone and hire better staff."
"Walked into store with my mother and no one greeted us."
"HORRIBLE sales staff!! The sales clerks are more security guards, not sales women."
"The staff there are beyond RUDE & UNPROFESSIONAL, They were unhelpful at what so ever."
Pricing and Policies
Pros:
"I highly recommend this store for anyone looking for low priced prom dresses!"
"If you’re going to a party and you’re in a rush this store is IT."
"The service was great and the prices were reasonable."
"THIS STORE IS GREAT, I found my perfect prom dress, and it was at a great price."
"I found plenty of gowns for the event I’ll be going to and I think I spent $213. Not bad!"
"They had a great selection of petite sizes and smaller sizes (0,00) which was hard to find at other stores."
"I paid under $250!"
Cons:
"The cashier and manager discussed a young lady that had traveled from Brooklyn to purchase a dress n asked if they could hold it til the end of the night for her. They laughed and sarcastically stated too bad for her, we're not holding it."
"We did end up purchasing a dress with a bit of a price tag."
"They have a no return policy!"
"Well organized, big and nice selection but the like the previous review saids no customer service and they cater to prom girls."
"You can't occupy a dressing room for over an hour and just try on dress after dress."
"Totally disappointed that when my Granddaughter came there yesterday she felt so discriminated because she is a plus size girl."