Sunrise Diner Reviews Summary

Service

Pros:

• "Service was excellent."
• "Lilly was our waitress and was very nice and attentive."
• "The service is ALWAYS friendly."
• "Great service and management."
• "Staff was friendly and quick."
• "Wonderful people, great service."
• "The service was good, the food was good, and the delivery time was quick."

Cons:

• "Waiter dropped food off and didn’t come check on us."
• "Only down side is the service can be a little slow to re fill drinks on not so busy days."
• "Service depends on the waitstaff."
• "These new servers they’ve hired are untrained, unfriendly, inattentive and careless."
• "The staff is rude. I placed an order over the phone and I stood at the entrance for over 5 mins. None of the staff greeted me."
• "So the waiter kept coming over like 4 times to ask if we knew what drinks we wanted which got a little annoying."
• "The server being very slow."

Food Quality

Pros:

• "Every single item I have ordered over the many years has been tasty and beautifully presented."
• "Food was really good."
• "The food there is delicious."
• "The grilled cheese, and fries here was not only tasty but a good value for the hard earned dollar."
• "Food is always fresh."
• "Very delicious food, good portion sizes."
• "Their dinners are excellent and you get large portions."

Cons:

• "The fish tasted like burnt Grease."
• "Chef salad was 80% lettuce and almost no meats."
• "Over all food wasn’t that good not terrible but not worth the price."
• "Ribs were overcooked and corn muffin had fishy oily taste to it."
• "Ordered a Greek salad. Lettuce was translucent, no stuffed grape leaves, no anchovies."
• "The food needs seasoning."
• "I have never found a place that can mess up French toast. The food was terrible."

Value

Pros:

• "Their prices are very competitive and very reasonable."
• "Prices are reasonable for the wallet."
• "The price point is good."
• "Great old school diner, good food, great prices, and they don’t mind if you linger."
• "Their prices are also very inexpensive."
• "Food was good, plentiful, and very inexpensive for amount of food provided."
• "Where this place takes the trophy is in the value!"

Cons:

• "A breakfast for two costing $30 just isn't worth it anymore these days."
• "This was just ok... A bit pricey for what you get."
• "They’re pretty pricey compared to other diners."
• "I found it to be quite overpriced."
• "The food reaches us lukewarm."
• "It’s definitely due for a renovation."
• "The Cuban sandwich was very very dry and bland."

Ambience

Pros:

• "The ambience was very nice."
• "Atmosphere is so nice."
• "Nice atmosphere."
• "Great atmosphere."
• "The diner was very clean and the waitress was extremely nice and very prompt attention to our table."
• "It was VERY CLEAN and even the bathrooms were clean-- which I love!"
• "The atmosphere makes you want to keep going there more and more."

Cons:

• "Watching the activities that happen in this Diner is tremendously a disgrace to diners across New Jersey!!"
• "The booths are very tight lol so if your chubby like me your belly will be squished."
• "The hot stuff was only warm...the fries and onion rings were so soggy."
• "The French onion soup wasn’t that good it’s very watery and clear you can see through it."
• "The hot Reuben sandwich had to be deconstructed because the bread was now too soggy."
• "Who doesn't use shredded cheese?!"
• "They don't wear gloves to handle your food."

Management and Staff

Pros:

• "The owner Douglas is great person with plenty of ideas and advises."
• "Even the owner is very friendly too."
• "Pricilla, our waitress, made our experience here a delight."
• "Atmosphere of restaurant and Employees you are always treated exceptional."
• "Very Friendly Staff! Been Personally Been Going Their for Over 30 years!!!"
• "Great service and delicious meal, I walkways come back to this diner, the staff is amazing and the treatment you receive is top of the line."
• "The staff was nice and welcoming."

Cons:

• "Never ordering food here again, after placing my order, they proceeded to bring me the wrong order."
• "Not impressed with the service, my 1st time there and my last."
• "Been going there for years, every time a different owner, the service gets worst and worst each time and food gets worst every time, will not go back again, after 10 years of service."
• "Tried calling the manager Carrie and her only response was that I could either wait another hour for them to bring my correct food or just take a 10% discount on next order."
• "The waitress may have been overwhelmed but had NO!!!!!! Customer service ethics."
• "The staff isn’t the friendliest over the phone."
• "The management of this facility is disgustingly bias!!"